Word
HENRIQUE LUIZ
HEAD BARTENDER
Loreo
Summary
My primary goal of Head Bartender is work close with Beverage Manager and ensure a high standard of service, Public Health USPH safety. Within the ship's bar operations. This includes managing staff, overseeing inventory, maintaining a diverse and quality drink menu, ensuring compliance with safety, company rules and regulations . As Head Bartender I've also monitor guest satisfaction, handle customer complaints, and drive sales through promotions or special events. Additionally, the role requires effective communication with other departments, such as housekeeping and dining services, to ensure a smooth overall guest experience. A key objective is to achieve operational eciency while maintaining an enjoyable and memorable to my Valuated Guests
Overview
2
2
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Head bartender / Bar Manager
Scenic Group Ultra Luxury
10.2023 - 01.2024
- Company Overview: Delivering world-class cocktail creations and impeccable service that redefine the standard of luxury hospitality
- Lead a team of dedicated professionals in delivering world-class cocktail creations and impeccable service that redefine the standard of luxury hospitality
- As Bar Manager / Head Bartender, was my responsibility to ensure that every aspect of their beverage experience from the selection of premium spirits
- Provide quality and luxurious beverage service to the guests
- Check opening and closing of the bar venues
- Communicate effectively to ensure that the bar team reflects the high standards of professionalism within the company
- Provide ideas to maximize beverage revenues and minimize costs
- Awareness of targets, costs and monitoring procedures
- Ensure that the assigned locations are up to Public Health and company standards
- Delivering world-class cocktail creations and impeccable service that redefine the standard of luxury hospitality
Bar Manager / H. Bartender
HNL Cruise & Ferry Ship
03.2022 - 09.2023
- Company Overview: Operating within the unique setting of a ferry and cruise ship
- My responsibilities extend beyond crafting exceptional cocktails to ensuring the seamless functioning of our onboard bars, catering to the diverse needs and preferences of our guests as they journey across the seas
- I work closely with F&B director, Hotel Manager and our dedicated team of bartenders, overseeing operations, managing inventory, and maintaining the highest standards of service
- Through training, mentorship, and a hands-on approach to leadership
- Operating within the unique setting of a ferry and cruise ship
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Education
Logistics -
FACSUM Juiz de Fora University
Juiz de Fora, MG 01.2009 - 12.2010
High School - undefined
E. Estadual Theodoro Mussel
Juiz de Fora, MG 01.2007 - 12.2009
Skills
- Team Leadership
- Beverage Service
- Inventory Management
- Public Health Standards
- Communication
- Cost Management
Blending techniques
Measurement accuracy
Preparing garnishes
Attentive service
Certifications Courses
- USPH Public Health
- TIP's Training Alcohol Responsibility
- International Bartendering VEG INST. DE ENSINO
- TCF French Certificate (B1), Alliance Francaise, San Francisco (2015)
Software
Excel
Power Point
MXP
Fidelio
Timeline
Head bartender / Bar Manager
Scenic Group Ultra Luxury
10.2023 - 01.2024
Bar Manager / H. Bartender
HNL Cruise & Ferry Ship
03.2022 - 09.2023
Logistics -
FACSUM Juiz de Fora University
01.2009 - 12.2010
High School - undefined
E. Estadual Theodoro Mussel
01.2007 - 12.2009
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