Ianina Motoroiu
Bucharest
Overview
15
15
years of professional experience
Work History
Billing Analyst
AtkinsRéalis
09.2021 - Current
- Responsible for a portfolio of the company's - mostly complex, public - contracts, both in the French-speaking region of Quebec, as well as in English-speaking provinces of Canada.
- Carrying out the process of monthly invoicing the contracts while maintaining productive contact and creating close relationships with the project managers in Canada.
- Communicating continually and effectively with the PMs to obtain billing instructions, confirm the accuracy of information in the database and process information in Oracle E-Business Suite module, while addressing concerns promptly and professionally.
OTC Operations Manager
Orange Business Services
11.2020 - 07.2021
- Contract management for Orange in France
- Supervising the entire flux of invoicing a corporate contract for a major French bank, from placing orders to billing, monthly reporting and permanent contact with the customers representatives in order to ensure a smooth and organized process each month.
Billing Administrator, French and English
Goodyear Dunlop Tires Operations Romania
11.2019 - 11.2020
- Billing for France
- Ensuring the complete and correct invoicing of orders by identifying and handling errors in the billing flux in SAP, performing checks and removing blocks according to internal guidelines. Performing month end closing procedures, issue of weekly and monthly reports for internal and external customers
- Creation and updates of material sales views in SAP database. Continuous communication with regional teams to maintain an accurate and updated database; identification and handling of inconsistencies in data.
Billing Agent, French and English - Québec division
SNC Lavalin Romania
09.2015 - 08.2019
- Billing specialist : responsible for a portfolio of company's contracts covering the activities of several business units in the region of Quebec.
- Carrying out the process of monthly invoicing a contract, including the tasks of maintaining close contact with project managers in Canada for the purpose of obtaining and confirming the database information's accuracy and processing information in Oracle E-Business Suite.
Customer Care Representative, French and English
Telus International Europe, Bucharest
09.2013 - 09.2015
- BRP – Bombardier Recreational Products project: Customer assistance provided to French owners and authorized BRP dealers via phone, e-mail and internal communication tools
- Money transfer project: Assistance provided by phone and online to agents and customers from France/other European countries, UK, US / Canada, part of an international money transfer service
Intern, Political Section
British Embassy in Bucharest
03.2013 - 05.2013
- Assistance for the Political Section of the Embassy, monitoring developments in justice and home affairs, researching on EU/regional affairs, domestic politics, regional security; translations
Counsellor, Department of Internal and International Relations
Chamber of Commerce and Industry Prahova
04.2011 - 01.2012
- Assistance for the international section of the Department, organising economic missions, conferences, reception of international delegations, correspondence with public institutions, translations in English and French
Education
LLM - Law and Politics of International Security
Vrije Universiteit Amsterdam
06-2009
Bachelor of Arts, Diploma in Law - undefined
University of Bucharest, Faculty of Law
06-2007
Skills
- Competent with MS Office components (Outlook, Excel, Word, PowerPoint); Advanced skills of Oracle EBS database, SAP R/3 and knowledge of Access DB and Adobe Acrobat editing
- Advanced research skills
- Skills in artificial intelligence (beginner) acquired by self-study (courses on the basis on AI, Machine Learning, Neuron Networks) Other courses will follow as this is a project in progress
- Skills in software testing (beginner) acquired by attending the course Fundamentals of Software Testing @TelecomAcademy and trough self-study (courses on Software Testing foundations, Test automation, API testing, Jira, etc)
- Beginner to intermediate level of SQL, HTML5, CSS3, Drupal8, JavaScript acquired trough self-study and by attending a course
Accomplishments
Course on Fundamentals of Software Testing @TelecomAcademy (Dec 2022)
Course on JavaScript / Node.js @TelecomAcademy (2018)
Course on SQL / MySQL @ Absolute School (2016)
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Dutch
Intermediate (B1)
Social Skills, hobbies
- Eagerness to learn and ability to easily accumulate new knowledge in various fields, either by personal study or by learning from someone else.
- Fast learner and efficient autodidact.
- Good ability to adapt to multicultural environments.
- Team spirit and ability to work both in a team and individually.
- Tidy, patient, enthusiastic.
- Passionate about reading, cycling, hiking and outdoors.
Driving license
Category B (since 2002)
Additional Information
https://www.linkedin.com/in/ianina-motoroiu-a28b9957/?locale=en-US
Timeline
Billing Analyst
AtkinsRéalis
09.2021 - Current
OTC Operations Manager
Orange Business Services
11.2020 - 07.2021
Billing Administrator, French and English
Goodyear Dunlop Tires Operations Romania
11.2019 - 11.2020
Billing Agent, French and English - Québec division
SNC Lavalin Romania
09.2015 - 08.2019
Customer Care Representative, French and English
Telus International Europe, Bucharest
09.2013 - 09.2015
Intern, Political Section
British Embassy in Bucharest
03.2013 - 05.2013
Counsellor, Department of Internal and International Relations
Chamber of Commerce and Industry Prahova
04.2011 - 01.2012
Bachelor of Arts, Diploma in Law - undefined
University of Bucharest, Faculty of Law
LLM - Law and Politics of International Security
Vrije Universiteit Amsterdam