Ioana-Maria Dumitrescu
Bucharest,Bucuresti
Summary
Dependable and resourceful professional that demonstrates problem-solving and record-keeping skills and excels in cross-departmental collaboration, ensuring seamless task prioritization. Multilingual abilities enhance communication across diverse teams, driving efficiency and innovation. Committed to leveraging these competencies to achieve organizational goals and foster continuous improvement.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Process management & Standardization Expert
ANCOM (NAMRC)
Bucharest, Bucuresti
01.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Drafted revisions of procedural statements and guidelines for company-wide use in accordance with ISO/IEC 27001 (ISMS) and internal procedures.
- Offered support to process managers and owners for accurate and compliant documentation of key processes (new and revisions).
- Conducted regular internal audits to maintain compliance and accuracy of documentation in accordance with ISO/IEC 27001 (ISMS).
- Coordinated cross-departmental collaboration to facilitate task completion within designated work groups (topics: corruption risk management, integrity plan, sensitive positions within the organization).
- Conducted thorough analysis, identifying gaps in current standardization efforts.
Human resources specialist
ANCOM (NAMRC)
Bucharest, Bucuresti
09.2012 - 12.2023
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance (e.g.: annual leave and adjacent rights and obligations, parental leave).
- Provided administrative support to accounting department.
- Audited time and attendance records, enhancing payroll accuracy.
- Processed holiday or leave requests, maintained related documentation and calculated appropriate payments.
- Managed employee records on database to maintain accuracy and updated information (areas: training, staff performance, annual leave, other types of leave).
- Provided support during performance review processes, leading to smoother operations.
- Developed robust systems for record-keeping which significantly reduced paperwork in Human Resources Department.
- Handled correspondence between departments improving internal communication.
- Completed timely reports on HR metrics contributing towards strategic planning.
- Answered frequently asked questions from employees about standard policies, benefits and other HR related processes.
- Maintained employee confidentiality, reviewing and updating HR systems in conformance with GDPR.
- Assisted HR manager in implementing diversity and inclusion initiatives.
- Assisted in the development of HR policies and procedures for a more harmonious work environment, assuring compliance with laws, ISO standards and internal procedures).
Process management Team Leader
ANCOM (NAMRC)
Bucharest, Bucuresti
01.2009 - 09.2012
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Delegated tasks to make best use of individuals' skills.
- Prioritized tasks according to urgency and importance, optimizing workload allocation among team members.
- Handled employee grievances professionally, minimizing potential workplace disputes.
- Increased team cohesion by implementing regular feedback sessions.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Supported new hires through on-boarding process for speedy and successful training.
- Led team of 3 to achieve KPI targets and successfully complete assigned projects.
- Drafted procedural statements and guidelines for company-wide use, in accordance with laws, ISO/IEC standards and internal procedures.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Developed organizational policies for administrative oversight and internal controls (internal control management system).
Education
Bachelor of Business Administration - Economics
Academy of Economic Studies - FABIZ
Bucharest, Bucuresti 10.2004 - 08.2008
Skills
Resourcefulness
- Problem-solving
- Record-keeping
- Process documentation
- Cross-departmental collaboration
- Task prioritization
- Multilingual
Languages
English
Advanced (C1)
German
Elementary
Certification
- Labor Legislation National Seminar 2022, Rentrop&Straton
- Labor Code National Forum 2023, EAG Training
Timeline
Process management & Standardization Expert
ANCOM (NAMRC)
01.2024 - Current
Human resources specialist
ANCOM (NAMRC)
09.2012 - 12.2023
Process management Team Leader
ANCOM (NAMRC)
01.2009 - 09.2012
Bachelor of Business Administration - Economics
Academy of Economic Studies - FABIZ
10.2004 - 08.2008
Similar Profiles
Maria HaralambieMaria Haralambie
Practică at ANCOMPractică at ANCOM
Clarence JidihClarence Jidih
Market Development Executive at Ancom Crop Care Sdn. Bhd.Market Development Executive at Ancom Crop Care Sdn. Bhd.
ESTHER USHIKE AKASHIEESTHER USHIKE AKASHIE
SALES REPRESENTATIVE at MARKAM SOLUTIONSSALES REPRESENTATIVE at MARKAM SOLUTIONS
Vlad HalciugVlad Halciug
Manager at Bucharest Pawn sHOPManager at Bucharest Pawn sHOP
Moise Adrian DanielMoise Adrian Daniel
Sheet Metal Worker / Aircraft Fitter at Israel Aerospace Industries (I.A.I – Israel).Sheet Metal Worker / Aircraft Fitter at Israel Aerospace Industries (I.A.I – Israel).