Ioana Mihalea

Production accounting in SAGA: Full processing of specific documents (food recipes, goods receipt notes, consumption receipts, production reports), invoice registration, and treasury records management.
Purchasing management: Identification of raw material suppliers, negotiation of commercial contracts, and cost optimization within allocated budgets.
Reception and compliance: Quantitative and qualitative control of raw materials and direct packaging, ensuring compliance with technical and food safety specifications.
Inventory and Food Safety Management: Strict application of stock rotation rules (FIFO/FEFO), monitoring microclimate (temperature/humidity), and checking warehouse cleaning schedules.
Inventory and Logistics: Coordination of periodic inventory process, adjusting discrepancies in SAGA, and preparation of documents necessary for finished product deliveries.

Team coordination: Supervising and supporting the customer relations team to handle requests and efficiently resolve complex commercial situations.
Commercial support and quoting: Preparation of specific price offers for carpentry, drafting contracts, and preparing technical and commercial documentation.
Administration and secretarial duties: Managing the general registry, updating databases with customers and orders, correspondence administration, and organizing internal meetings.
Customer retention and quality: Monitoring customer feedback to improve services and implementing strategies to increase customer satisfaction.
Collaboration and reporting: Close cooperation with production and assembly departments to ensure timely deliveries and reporting performance indicators to the operations manager.

HR management and Recruitment: Coordination of recruitment processes via database search, administration of personnel files, employee record management, and official relations with AJOFM Bihor.
Onboarding and Training: Organizing training programs for newly hired staff and planning continuous training courses for the team.
Internal audit and compliance: Monitoring and evaluating internal activities to ensure adherence to legal regulations and company policies and identifying operational risks.
Hygiene and OHS monitoring: Thorough verification of employees’ compliance with internal hygiene rules specific to the food industry and health and safety standards at work.
Preventive measures and reporting: Performing internal inspections, drafting performance reports, and collaborating with other departments for immediate implementation of corrective actions.

Translated documents to ensure clear communication across teams, recruited personnel to fulfill staffing needs, organized and conducted Italian language courses to enhance language skills of new staff, managed personnel records for efficient documentation, provided secretarial services to support daily operations.