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Manager Customer Care & Experience cu peste 15 ani de experiență în coordonarea echipelor de suport clienți, dezvoltarea și implementarea strategiilor de îmbunătățire a satisfacției clienților și optimizarea proceselor. Abilități dovedite de leadership, comunicare și analiză. Pasionată de dezvoltarea continuă a echipei

Profesionistă cu experiență în analiză de business și de date, combin cunoștințele avansate de Microsoft Office (Excel, PowerPoint, Word) cu abilități analitice solide. Stăpânesc excelent platformele de social media, instrumentele de comunicare digitală (Zoom, Skype) și gestionarea eficientă a datelor prin Google Drive. Sunt motivata să îmi valorific competențele tehnice pentru a aduce valoare adăugată echipei și pentru a susține obiectivele organizației.

Ionuț-Lucian Șmilenschi

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Welder

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Certificat calificare profesională - Welder

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Driverlicense - Category

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Lucrător necalificat

Welder

Diplomă de bacalaureat -

Certificat calificare profesională - Welder

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