Ionut Adrian Bogdan
IT Support
Paunesti
Summary
IT Support that made a passion out of working with PowerShell and with a strong interest in Networking. Competitive and ambitious by nature, always trying to deliver above anyone expectations using well-settled analytical and problem-solving skills and a common sense of refactoring until the cleanest form possible.
Overview
7
7
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Inspector-assistant
SMP Rengøringsservice
07.2024 - 08.2025
- Managing a team of over 30 cleaning assistants, dealing with holiday requests and planning calendar.
- Performing quality checks on cleanings assistants work and working on improving their skills and efficiency.
- Daily and weekly meetings with clients.
Production Worker
Contiga A/S
05.2021 - 04.2024
- Working in a factory environment producing concrete elements. Currently operating on an Industrial Grade Saw, PLC programmed, cutting concrete elements to required lengths. Also working as a Crane Driver assisting with given tasks.
Network Support Engineer
Allied Telesis
07.2020 - 04.2021
- Assisting Allied Telesis customers into configuring and troubleshoot their networks and their devices. Switches, routers, APs, NIC configuration. Testing in a laboratory environment. Supporting customers via a ticketing system (Sales Force).
Quality Manager / Senior Analyst
Capgemini
03.2018 - 07.2020
- Being point of contact regarding the Quality of Service provided. Daily/Weekly/Monthly meetings with the customer. Customer Care training to Service Desk agents. Successfully help in transition of a Service Desk for a multi-billion-dollar company.
- Assisting users via Phone Call/Email/Walk In. Office365 configuration and troubleshooting. Windows 10/7/Servers configuration and troubleshooting. User configuration/creation and in Active Directory. Windows server maintenance and creation.
Education
Mathematics and Industrial Engineering
Vasile Alecsandri
Bacau, Romania05.2015
Skills
PowerShell
Certification
Allied Telesis Certified Technician - August 2020
Personal Note
I'm a good asset for every team due to my logical and fast thinking, always willing to help others with answers from my personal experience and respecting others point of view, working head-to-head to find the best solution
Timeline
Inspector-assistant
SMP Rengøringsservice
07.2024 - 08.2025
Production Worker
Contiga A/S
05.2021 - 04.2024
Network Support Engineer
Allied Telesis
07.2020 - 04.2021
Quality Manager / Senior Analyst
Capgemini
03.2018 - 07.2020
Mathematics and Industrial Engineering
Vasile Alecsandri