Irina Voicu
Bucharest
Summary
Dynamic and results-driven Junior Developer specializing in captivating online shop creation using WordPress themes and WooCommerce. Proficient in designing and optimizing e-commerce platforms to drive sales and enhance customer engagement, with expertise in header and footer design. Previously excelled as a website administrator for a specialized platform, demonstrating technical proficiency and leadership potential. Promoted to team leader, overseeing website operations, ensuring content integrity, and leading high-quality content delivery. Combining the expertise in website administration with my current role adds a distinctive combination of technical skill and strategic perspective to projects. Committed to continuous learning and innovation, staying updated on prevailing web development trends and technologies. With a proven track record of achieving concrete results and a strong dedication to doing excellent work, I am ready to contribute effectively to any web development project or team. Adaptable and empathetic, committed to respecting deadlines and maintaining impeccable organization.
Overview
3
3
years of professional experience
Work History
WordPress & E-commerce Developer
WEBDEPO SRL
12.2023 - Current
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Conducted thorough testing of web applications to ensure optimal performance across multiple browsers and devices.
- Managed multiple web development projects simultaneously, delivering all tasks on time and exceeding client expectations.
- Provided technical support for clients experiencing issues with their websites or web applications, resolving problems efficiently.
- Enhanced site functionality by integrating APIs for social media, e-commerce, and analytics platforms.
- Spearheaded production of page content such as visuals and text copy to meet project specifications.
Website Administrator
VYPNETWORK SRL
09.2022 - Current
- Managed content updates, ensuring accurate information and consistent branding across all pages.
- Monitored website uptime and addressed any server or hosting issues promptly to maintain a seamless online presence.
- Kept abreast of industry trends and emerging technologies to ensure the website remained current and competitive.
- Established detailed documentation on best practices, procedures, and policies related to website administration duties.
Digital Customer Care Agent
Dante International
11.2020 - 04.2021
- Identified trends in customer complaints or issues, recommending improvements to management for enhanced service delivery.
- Handled high volumes of inquiries via chat, email, and social media channels, maintaining professionalism under pressure.
- Actively listened to customer concerns and empathetically provided solutions that met their specific needs.
- Resolved customer complaints by identifying problems, suggesting solutions and implementing corrective action.
- Assisted department with email-based and phone support when call center was busy or short-staffed.
- Assisted customers with order placement, product returns and order tracking.
Education
Bachelor of Applied Science in Information Technology - Information And Documentation Sciences
University of Bucharest, Faculty of Letters
Bucharest, Romania07.2024
No Degree - Journalism
Babes-Bolyai University
Cluj-Napoca2021
High School Diploma -
LTAS Victor Slavescu
Ploieşti, Romania05.2019
Skills
- E-commerce Strategies
- Wordpress Themes
- Project Management
- Social Media
- SEO techniques
- Organization
- Attention to Detail
- Adaptability and Flexibility
- Creativity and Innovation
- Multitasking
Languages
Romanian
Native language
English
Advanced
C1
Extra Curricular Projects
- Volunteer at the Open Doors of the Faculty of Letters, specializing in Information and Documentation Sciences (2023)
- Volunteer at the MASCA Conference - Identitate, Comunicare, Contagiune (2022)
- Copywriter for Cluj For Youth Association (2020-2021)
- Copywriter for Clujul Cultural (Year unspecified)
- Volunteer at the Ploiesti Film Festival, 2018 edition
- Volunteer at Nicolae Iorga County Library, Prahova (2015-2019)
Timeline
WordPress & E-commerce Developer
WEBDEPO SRL
12.2023 - Current
Website Administrator
VYPNETWORK SRL
09.2022 - Current
Digital Customer Care Agent
Dante International
11.2020 - 04.2021
Bachelor of Applied Science in Information Technology - Information And Documentation Sciences
University of Bucharest, Faculty of Letters
No Degree - Journalism
Babes-Bolyai University
High School Diploma -
LTAS Victor Slavescu
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