A highly motivated and results-oriented professional with proven experience in operations and sales within the sports industry. Possessing strong marketing acumen and expertise in sales, negotiation, business planning, customer relationship management, and business and management consulting. Adept at building strong relationships and fostering collaborative environments. Dedicated to continuous improvement and professional development, with a keen eye for detail and a commitment to achieving organizational objectives. I am eager to leverage my skills and experience to contribute to a challenging and rewarding role within a dynamic organization.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Compiled and analyzed data to determine approaches to improve sales and performance.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Built long-lasting client relationships through excellent customer service and consistent followups.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Throughout my time working as a sales manager, I developed and improved my communication skills. I coordinated the team's tasks for lead generation, an event that, in my view, brought us closer together and united us as a team. I enjoy taking initiative and I am a strong advocate for teamwork.
Sales planning
Client relationship management
Sales reporting
Staff management
Lead generation
Sales operation
Sales team training
Product knowledge
Direct sales
KPI tracking
Motivational skills
Sales operations
Sales strategy development