Iuliana Calotescu
Senior IT Enablement & Change Management Consultant
Bucharest,Romania
Summary
I have a strong passion for training, digital adoption, and change management. Adept at organizing and executing strategic change initiatives that ensure smooth transitions within organizations, with a focus on driving user adoption of IT solutions and improving overall productivity. Skilled in creating and delivering tailored training programs, developing communication strategies, and providing hands-on support to empower individuals and teams to embrace technological changes.
Looking to continue evolving in the training field, with a strong focus on change management. Eager to leverage my expertise in driving organizational change, enhancing user experience, and fostering a culture of continuous improvement and innovation.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Senior IT Enablement & Change Management
BearingPoint
Bucharest, Bucuresti
01.2025 - Current
- I specialize in organizing and managing Change Management activities to ensure smooth transitions within the organization. By establishing a structured and strategic approach, I facilitate the adoption of new technologies and processes, minimizing disruptions while maximizing efficiency and engagement.
- I define clear objectives and develop comprehensive Change Management frameworks that align with business goals. A key part of my role involves creating well-structured communication plans to keep all stakeholders informed and engaged throughout the change process. Through proactive stakeholder management, I identify and address potential risks or resistance, ensuring a seamless and positive transformation.
- To drive successful adoption, I design and deliver targeted training programs that equip employees with the necessary skills and knowledge to adapt to evolving technologies and workflows.
- By staying up to date with the latest IT trends and innovations, I continuously refine processes to enhance productivity, collaboration, and business agility.
- Additionally, I provide expert support on Microsoft tools and other IT solutions, guiding individuals and teams in selecting the most suitable technologies for their needs. I focus on enhancing the user experience by offering tailored recommendations, hands-on assistance, and best practices to maximize tool effectiveness.
- My mission is to bridge the gap between technology and people, fostering a culture of adaptability and innovation while ensuring the organization successfully navigates digital transformation.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Full-time Parenting
Career Break
Bucharest, Bucuresti
06.2020 - 04.2024
- Focused on raising my first child, then welcomed my second. Developed strong skills in multitasking, time management, adaptability, and even more patience.
MS Support Analyst
BearingPoint
Bucharest, Bucuresti
09.2017 - 01.2019
Financial Analyst with French and German
Kellogg's
Bucharest, Bucuresti
11.2016 - 09.2017
- Preparing regular reports and updates about cash collection;
- Responsible for responding to customer inquiries and making sure that any problems they are experiencing are solved;
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
- Assisting in month-, year end closing;
- Verifying validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;
- Having operational review calls with the sales managers;
- Providing monthly, quarterly or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity
Accounts Receivable Specialist With German Language
WIPRO Tehnologies
Bucharest, Bucuresti
12.2015 - 10.2016
- Being responsible for processing accounts receivable invoices, accounts explanation and reconciliation;
- Ensure all cash items are analyzed as per task allocation and necessary actions are taken for closure;
- Ensure internal and external reports are prepared and delivered as per agreed targets;
- Maintaining a good relationship and attending operational calls with the client;
- Working also with French speaking customers, using French professional language;
- Training the new colleagues and assisting them when necessary
German Teacher
Self-employed
Bucharest, Bucuresti
09.2009 - 08.2016
- Planning and preparing lessons.
- Dealing with difficult behaviors when needed.
- Monitoring students' progress.
- Preparing students for their exams by encouraging them and providing support.
- Ability to create a stimulating teaching environment for students by being motivated, enthusiastic and confident.
- Creating positive relationships with students.
Senior Financial Analyst and Accounting for Austrian Customers
UniCredit Business Integrated Solutions GmbH
04.2012 - 12.2015
- Assisting the internal Austrian customer;
- Solving each and every activity as quick as possible;
- Dispatching the work for other colleagues;
- Giving them constant feedback on their work and offering them my help whenever needed;
- Training the new colleagues and assisting them in fulfilling every task;
- Finding the best and fastest solutions in solving the activity issues;
- Managing the HR Files of my team
Junior Financial Analyst and Accounting
UniCredit Business Integrated Solutions
04.2010 - 04.2012
- Working for the Italian customer, using Italian professional language;
- Duties included processing day-to-day tasks related to the products and services in the Core Banking business area such as data entry, control, investigation;
- During three months established to work on a defined Task Force for Poland, being part of the controller team, managing to process the tasks quickly and efficiently;
- Started working for Austrian customers after almost one year; maintaining and enriching the relationship with Austrian colleagues; using german language
Junior Financial Analyst and Accounting
UniCredit Business Integrated Solutions
11.2010 - 12.2010
- Being trained in Vienna;
- Working with Austrian colleagues for the financial analyses of bank accounts for Austrian customers
Education
Bachelor’s Degree - Foreign Languages, Literatures, and Linguistics, German/Swedish Departments, Psihopedagogical module
University of Bucharest
Bucharest 01.2006 - 01.2009
Philology intensive - English
Octav Onicescu National College
Bucharest 01.2002 - 01.2006
Skills
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Creative
- Ideas-Driven
- Well-Organized
- Enthusiast
- Sociable
- Inspired
- Positive thinking person
- Good communication skills
- Enjoy working in teams
- Attention to detail
- Ability to priorities tasks
- Negotiation skills
- Customer service
- Teamwork and collaboration
Personal Information
- Date of Birth: 07/24/87
- Nationality: Rumanian
- Driving License: B Category
Certification
ITIL 4 Foundation Certificate in IT Service Management
Courses
Design Thinking
Effective communication
High impact presentations
Presentations, reasoning and show
Timeline
Senior IT Enablement & Change Management
BearingPoint
01.2025 - Current
ITIL 4 Foundation Certificate in IT Service Management
04-2024
Full-time Parenting
Career Break
06.2020 - 04.2024
Content Marketing
04-2019
Professional Scrum Master
12-2018
MS Support Analyst
BearingPoint
09.2017 - 01.2019
Financial Analyst with French and German
Kellogg's
11.2016 - 09.2017
Accounts Receivable Specialist With German Language
WIPRO Tehnologies
12.2015 - 10.2016
Senior Financial Analyst and Accounting for Austrian Customers
UniCredit Business Integrated Solutions GmbH
04.2012 - 12.2015
Junior Financial Analyst and Accounting
UniCredit Business Integrated Solutions
11.2010 - 12.2010
Junior Financial Analyst and Accounting
UniCredit Business Integrated Solutions
04.2010 - 04.2012
German Teacher
Self-employed
09.2009 - 08.2016
Bachelor’s Degree - Foreign Languages, Literatures, and Linguistics, German/Swedish Departments, Psihopedagogical module
University of Bucharest
01.2006 - 01.2009
Philology intensive - English
Octav Onicescu National College
01.2002 - 01.2006
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