Iulian Teodor Guzun
Buchrest,Romania
Summary
Trust and safety professional with 2+ years of experience in content moderation, investigations, policy enforcement, and risk assessment. Background in Law (LLB) and Security & Diplomacy (MSc), with strong analytical, research, and compliance skills. Trilingual (Romanian, Russian C1, English C1) with exposure to geopolitically sensitive content and disinformation contexts. Looking to apply investigative and analytical expertise in data analysis, content moderation, or digital safety roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Trust and Safety Associate
Accenture
Bucharest, Romania
06.2024 - Current
- Review and action high volumes of user-generated content daily, applying platform policy to detect harmful, illegal, or manipulative material.
- Conduct structured investigations into reports of abuse, fraud, coordinated inauthentic behaviour, and emerging threat patterns.
- Perform open-source and social media research to contextualise flagged content and identify wider networks of policy violations.
- Track and analyse safety metrics to identify operational trends; present findings to improve detection processes.
- Handle urgent incident response for threats, doxxing, and account compromise cases, coordinating with specialised teams.
- Apply compliance frameworks and legal guidelines to content decisions; manage user appeals with documented rationale.
- Contribute to the development of internal safety tooling and quality assurance processes.
SW/App/Cloud Tech Support Associate
Accenture
Bucharest, Romania
11.2019 - 05.2025
- Managed large volumes of support interactions via phone, email, chat, and ticketing systems, maintaining detailed CRM records.
- Used Azure, AWS, and Active Directory platforms daily; performed remote diagnostics and system troubleshooting.
- Identified recurring incident patterns and escalated systemic issues, contributing to root cause analysis and process improvements.
- Produced accurate interaction logs and reports for quality monitoring and trend identification.
Legal Intern
Prosecutor's Office – Sector 3 Court
Bucharest, Romania
07.2018 - 08.2018
- Drafted legal documentation under Article 480 of the Criminal Procedure Code; assisted in trial preparation and evidence handling.
- Exposure to investigative procedures, legal compliance standards, and chain-of-custody documentation.
Research & Admin Intern (Erasmus) |
Malta Society of Arts
Valletta, Malta
07.2017 - 09.2017
- Conducted independent research and produced written reports for institutional use.
- Managed structured data, records, and student administration.
Education
Master of Arts - Security and Diplomacy
SNSPA
Bucharest01-2023
Master of Arts - Social Science
University of Gdansk(Erasmus Exchange)
Gdansk01-2023
Bachelor of Arts - Law
Titu Maiorescu University
Bucharest01-2019
Skills
- Policy writing
- Incident response
- Data analysis
- Threat assessment
- Content moderation
- Technical troubleshooting
- Investigative research
- Team collaboration
- Quality assurance
- Microsoft Office
- Preparing reports
- Excel proficiency
Languages
Romanian
First Language
English
Advanced
C1
Russian
Advanced
C1
Certification
Microsoft Excel – Beginner to Advanced
Udemy Completed Feb 2026
Introduction to Data Analytics
Udacity Completed April 2026
Volunteering
Interpreter & Case Support Volunteer | DGASPC Sector 6 Feb – Jul 2022 · Bucharest
• Real-time Romanian/Russian interpretation for Ukrainian refugees in social service, healthcare, and registration contexts.
• Supported case officers with documentation, data entry, and coordination under sustained high-pressure conditions.
Volunteer – Erasmus Student Network (UniBuc) | ESN Bucharest Sep 2017 – Oct 2019 · Bucharest
• Organised cultural integration events and assisted international students with administrative onboarding.
Additional Information
• Youth Exchange: 'Are E.U. Ready for the Future' – Neumarkt, Austria (Jun 2025)
• Youth Exchange: 'Natur Kultur' – Bremen, Germany (Oct 2017)
Timeline
Trust and Safety Associate
Accenture
06.2024 - Current
SW/App/Cloud Tech Support Associate
Accenture
11.2019 - 05.2025
Legal Intern
Prosecutor's Office – Sector 3 Court
07.2018 - 08.2018
Research & Admin Intern (Erasmus) |
Malta Society of Arts
07.2017 - 09.2017
Master of Arts - Security and Diplomacy
SNSPA
Master of Arts - Social Science
University of Gdansk(Erasmus Exchange)
Bachelor of Arts - Law
Titu Maiorescu University