Iuliu Tuser
Internet Ads Assessor
Arad
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Internet Ads Assessor
TELUS International AI Data Solutions
11.2023 - Current
- Reviewing online advertisements using the provided guidelines and tools
- Rating the ads based on their relevance, quality, and trustworthiness
- Understanding the user's intent and context when searching for a particular query or visiting a web page
- Providing feedback and suggestions to improve the ad algorithms and user experience
- Communicating and collaborating with other ads assessors and supervisors
- Completing the assigned tasks within the given deadlines and quality standards.
Returns Specialist
Arvato
07.2020 - 01.2022
- Processing all returns and refunds according to regulations and company policies
- Maintaining accurate and detailed reports of all returned items and transactions
- Providing additional support to the customer care team and resolving customer issues and complaints
- Working with the warehouse and distribution center to ensure proper inventory levels and quality control
- Following safety rules and procedures in the warehouse and handling hazardous materials
- Coordinating with the logistics team and vendors to ship and receive returned items
- Using validated tools and methods to inspect and investigate possible damage or defects in returned items
- Providing technical assistance and guidance to customers on how to return items.
Cost Controller
ibis, ibis Styles, ibis budget
10.2017 - 12.2019
- Overseeing and managing all cost control related activities within the hotel
- Developing and implementing cost control measures and strategies
- Monitoring and analyzing the cost of goods sold in the hotel
- Preparing and presenting cost reports to management
- Coordinating with various departments to ensure cost efficiency
- Ensuring compliance with financial regulations and standards
- Assisting in budget preparation and financial planning
- Conducting regular inventory audits and reconciliations
- Identifying and addressing discrepancies in financial records
- Training and guiding staff on cost control procedures
- Collaborating with the finance department to optimize cost management
- Implementing cost-saving initiatives without compromising quality or guest satisfaction.
Shipping Coordinator
HT SpA
02.2014 - 08.2016
- Unloading and inspecting incoming goods
- Transferring goods between systems and locations
- Managing inventory levels and supplier relations
- Supporting and substituting the warehouse supervisor
- Ensuring weekly deliveries are ready and accurate
- Creating and filing shipping documents
- Coordinating with production to meet delivery deadlines
- Assisting in all warehouse functions and tasks
- Collaborating with the manager on warehouse improvements.
IT Technician
Yazaki Component Technology Romania
07.2012 - 01.2014
- Setting up workstations with computers and necessary peripheral devices
- Checking computer hardware to ensure functionality
- Installing and configuring appropriate software and functions according to specifications
- Developing and maintaining local networks to optimize performance
- Ensuring security and privacy of networks and computer systems
- Providing orientation and guidance to users on operating new software and computer equipment
- Organizing and scheduling upgrades and maintenance
- Performing troubleshooting to diagnose and resolve problems
- Maintaining records/logs of repairs and fixes and maintenance schedule
- Identifying computer or network equipment shortages and placing orders.
Warehouse Technician
FORVIA HELLA
06.2011 - 06.2012
- Receiving, inspecting, and storing incoming shipments of goods and materials
- Preparing and loading outgoing shipments of goods and materials
- Maintaining inventory records and updating warehouse management software
- Operating warehouse equipment such as forklifts, pallet jacks, and scanners
- Performing light maintenance and cleaning tasks in the warehouse
- Following warehouse safety rules and regulations
- Communicating with the warehouse supervisor and other team members.
Shift Supervisor
Elcoteq
09.2009 - 03.2011
- Supervising the warehouse staff and ensuring they follow the company policies and procedures
- Coordinating the receiving, storing, picking, packing, and shipping of goods and materials
- Monitoring the inventory levels and accuracy using the warehouse management system
- Maintaining the warehouse safety, cleanliness, and security standards
- Resolving any issues or problems that arise during the shift
- Preparing and submitting daily reports on warehouse activities and performance
- Training and evaluating new and existing warehouse workers
- Communicating and collaborating with other warehouse supervisors, managers, and departments.
Information System Administrator
Grup Scolar "Gheorghe Lazar"
07.2006 - 06.2009
- Ensuring the school's network is running smoothly and efficiently
- Overseeing the use and maintenance of computer devices within the school
- Protecting the school's digital assets from cyber threats
- Assisting teachers and staff with any IT-related issues
- Overseeing the financial aspects related to the school's IT needs
- Coordinating IT-related activities and events
- Maintaining accurate records of IT assets and usage
- Making sure the school adheres to relevant laws and regulations
- Implementing IT solutions that support teaching and learning
- Providing guidance to students on IT-related courses and careers
- Addressing any disputes or issues that arise within the IT domain
- Engaging with parents, regulatory bodies, and the public on IT matters.
Education
Bachelor of Science - Computer Science
05.2005 - 05.2009
Skills
Technical Support
Incident Response
Access Control
Software Deployment
Incident Response Management
Network Security
Compliance Monitoring
Identity Management
Intrusion Detection
Analytical Skills
Problem-Solving
Python/SQL/HTML
Websites
Certification
Google Cybersecurity
Timeline
Google Cybersecurity
03-2024
ISC2 Candidate
02-2024
CompTIA Security+ ce
02-2024
Internet Ads Assessor - TELUS International AI Data Solutions
11.2023 - Current
Returns Specialist - Arvato
07.2020 - 01.2022
Cost Controller - ibis, ibis Styles, ibis budget
10.2017 - 12.2019
Shipping Coordinator - HT SpA
02.2014 - 08.2016
IT Technician - Yazaki Component Technology Romania
07.2012 - 01.2014
Warehouse Technician - FORVIA HELLA
06.2011 - 06.2012
Shift Supervisor - Elcoteq
09.2009 - 03.2011
Information System Administrator - Grup Scolar "Gheorghe Lazar"
07.2006 - 06.2009
"Aurel Vlaicu" University - Bachelor of Science, Computer Science
05.2005 - 05.2009