Izabela Găină

- Conducted outbound calls to both new prospects and existing clients to generate leads and explore collaboration opportunities.
- Prospected the market to identify potential clients and develop sales strategies tailored to their needs.
- Created and negotiated deals, turning opportunities into successful partnerships.
- Utilized HubSpot CRM to manage contacts, track communications, and monitor the sales pipeline.
- Researched the SEAP platform (Public Procurement System) to find relevant public projects and potential business leads.
- Maintained regular communication with the logistics team to ensure timely delivery of materials to clients.
- Sold bituminous materials and promoted the execution side of infrastructure projects (road construction and maintenance).

- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

- Expanded customer base through cold calling, networking, and relationship building.

• Provided full-time care for a 3-year-old child in a safe and nurturing environment.
• Planned and organized age-appropriate activities to support development and learning.

• Played a key role in the pre-opening phase, assisting with setup, vendor coordination, and marketing launch.
• Managed daily operations to ensure a productive and welcoming environment for members.
• Supervised staff, ensuring high standards of customer service and operational efficiency.
• Handled membership inquiries, onboarding processes, and community engagement initiatives.
• Oversaw facility maintenance, vendor relationships, and inventory control.
• Assisted in organizing and promoting events, workshops, and networking opportunities.
• Supported financial management tasks, including budgeting, expense tracking, and reporting.

• Fostered a vibrant coworking community through member engagement and support.
• Organized and facilitated events, workshops, and networking opportunities.
• Assisted in the recruitment process by participating in staff interviews and candidate evaluations.
• Managed kitchen inventory, orderings, and availability to ensure a well-stocked and functional space.
• Addressed member inquiries and resolved issues to maintain high satisfaction levels.
• Oversaw the onboarding process for new members, ensuring smooth integration into the community.
• Collaborated with the operations team to maintain a welcoming and efficient workspace environment.
• Worked in Canva and Hubspot.

• Assisting clients who are moving between offices or need help preparing a conference room for a special event.
• Responding to requests efficiently and personally.
• Creatively finding ways to meet a broad range of client requests, including directly performing tasks to complete a request.
• Ensuring that regular systems are operating smoothly and assisting when necessary.
• Developing relationships with CIC clients, making sure they are happy and have what they need.
• Assisting in onboarding new clients, including adding new client employees to our computer systems, getting them keys to their new office, etc.
• Contributing to the progress of special projects (events, kitchens, parking) Helping out with the hiring process (participating in interviews, helping with the onboarding).

• Check-in/Check-out process (Hetras and Amadeus).
• Exclusive/tailored support (trips, concerts, tickets, events, scheduling).
• Individual guests support.
• Reservations team administration.
• Professional guest catering and conference support.
• International team and environment.
• Bar experience (barista and cocktail trainings).
• Worked with SalesForce.

• Tasks: work with Opera PMS, check-in/checkout, invoice postings advance payment invoices, room assignment, Night Audit, dealing with complaints effectively, concierge and business center services, reservations.
• During my time at Ramada, i have also helped out at the NATO Hotel, which was located in Oradea. I helped at the reception during one month in 2012 and one month in 2013.

• Managed the procurement process for raw materials and production components, ensuring optimal stock levels to support uninterrupted manufacturing operations.
• Issued purchase orders, tracked deliveries, and followed up with suppliers to ensure timely and complete shipments.
• Collaborated with production and warehouse teams to align procurement activities with operational needs and minimize overstock or shortages.
• Coordinated logistics and transportation of goods, including import/export documentation and customs procedures.
• Built and maintained strong relationships with both local and international suppliers to ensure quality, cost-efficiency, and reliability.
• Monitored market trends and pricing to identify cost-saving opportunities and potential supply chain risks.

• Managed daily operations and supervised a team of 7 employees.
• Assisted in strategic planning, budgeting, and financial monitoring.
• Handled customer inquiries and resolved issues to ensure satisfaction.
• Streamlined processes
• Prepared reports and provided leadership to achieve company goals.
• Supervised day-to-day operations to meet performance, quality and service expectations.

Italian-speaking

• Conducted outbound calls to promote services and generate leads.
• Provided product information and handled customer inquiries.
• Met and exceeded daily and monthly sales targets.
• Maintained detailed records of customer interactions and sales.
• Delivered excellent customer service, ensuring high satisfaction.
• Expanded customer base through cold calling, networking, and relationship building.