Jakub Kotowski

• Successfully managed multiple projects (8) simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
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• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

⦁ Plan, design and establish PMOs Transition Gate Stage Review process and served as SPOC for all FAQs regarding transition subjects.
⦁ Execute from demand to a working framework a cybersecurity program with 3rd party vendors.
⦁ Created Knowledge Sharing IT Initiative to enhance IT PMs understanding for future Transition and IT projects.
⦁ Managing a variety of Infrastructure 'LCM' Life Cycle Management projects reducing Technical Debt .
⦁ Successfully Introducing new vendors transition approach to the Vendor IT Management system (CRM Salesforce).
⦁ International transition and migration projects, responsible for successful implementation of a complex post M&A IT landscape of infrastructure and applications/data migrations.
⦁ Infra M&A and Spin off transition projects and programs:

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
• Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
• Established clear performance metrics for tracking programs and transition processes success (over 100k users and thousands of applications), enabling informed decision-making processes throughout each project''s duration.

• As the IT Business Transition Analyst I was involved in creating ITSM Cockpit for almost 10k simultaneous users – running huge projects with externals from NTT Data and PwC consultants building data lake, data marketplace, data products concept with authorization built upon a hybrid of PBI Audiences and MS Cloud AD SSO and security groups.
• As IT Service Manager I was responsible for maintaining and updating the IT Service Catalog with Technical Services building BOM’s of Business Services and their monthly consumptions - with more than 15000 items.
• Designed user-friendly training materials for 1500 active concurrent users to facilitate smooth adoption of new technologies across the organization.
• Streamlined operations with the implementation of custom IT systems tailored to company objectives.
• Established performance metrics to track progress and measure success of transition initiatives.
• Streamlined transition processes by implementing effective project management methodologies and communication strategies.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

• I was acting as a Lead to the PM-Transition Management Team in M&A large German Corporation in wide spread of different crucial for business continuity IT Projects (>=14) and processes(>=130). I have created communication, transition and migration management office (CTMMO)- a SPOC for all transition FAQs!
• I have successfully established as-is reports, later improved processes and transitioned desired numbers of key users from white collar pool and huge numbers of blue collar AD users (>= 350000) in a ROCA Rollout of Common AD Program,
• As Transition Manager I have taken communication channels improvement seriously and I have standardized new projects MS Teams channels and D&S processes by alignment in many ZF projects, among them:

- New WIFI System rollout, communication and transition,

- One Pager ->PowerBI ITSM KPIs new reporting portal,

- Migration/Rollout Altiris -> SCCM/EM; DDI Infoblox,

- AD/Forests @ post M&S Transition/Migration Plan,

- UAT's for big bang rollouts – creating MMO (Migration Management Office). Building many PBI solutions, using democratization of IT via i.e. MS Power-automate.

• Provided regular status updates to senior leadership, highlighting progress, challenges, and key accomplishments during the transition period.
• Identified potential risks and developed mitigation strategies to ensure smooth transitions with minimal impact on business continuity.
• Conducted post-transition assessments to identify areas for improvement and implement necessary adjustments for future projects.

• Project where I was acting as a Transition manager and sort of Consultant/Project Manager on International Projects concerning building new (greenfield) or modernizing existing (brownfield) sites in Denmark, Netherlands and Sweden. While transitioning we have standardized more than 1000 tech docs.
• From Concept Design (Visio, UML, EA, Network) to Tender Design and As Built Documentation. Designing passive IT Infrastructure: MDF’s/IDF’s, GWAN-MPLS, Security systems including CCTV/VSS (Milestone), Intrusion Detection (NEDAP, BOSCH) and systems for Conference Rooms (CISCO, SAMSUNG, POLYCOM). Visiting existing sites in order to provide IT Architecture Audits.
• Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
• Identified areas in need of critical improvement and implemented strategies to achieve targets.

• Acting as an IT Advisor to the Head of IT based in Switzerland, introducing new vendors and managing an IT team responsible for smooth IT Dept. operations and cooperation with a number of service providers.
• Hired to run a project of designing and conducting a process of transition and migration of all users and services from priv Virtual Data Center partially based locally on premises and partially at one of the biggest German service providers – both above environments were successfully migrated to a single IaaS Virtual Data Center in Poland. Creating IT Security Policies (DLP, GDPR, IT Risk Consulting) for all sensitive data, implementing new UTM/Firewall and antivirus solutions.
• Preparing the Company for RODO as appointed ABI – matching processes with layers and external IT Companies.
• Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
• Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
• Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
• Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.

• Contract/Project of designing and implementing information security policies based on separate VLANs (CISCO, FORTIGATE, UBIQUITI), implementing hybrid solution of Office365 Online & on premise Exchange 2013.
• Administration of local AD structure (PowerShell Scripts) and MS Exchange 2013. Helpdesk duties included. Introducing Symantec’s DLO (Desktop Laptop Option) for local profile backups. Administration of Symfonia (Acc, CRM, Supply) and other accounting software. Maintaining all backups based on VMWare, Veeam and Microsoft Hyper V.
• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
• Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.

• Contract/Project of Maintaining and updating Meridian Enterprise DataBase as well as Lotus Notes DB and BlueCielo’s Partner Portal. Preparing and executing Business Plan with Marketing Campaigns for EDM (Engineering Documentation Management) software integrator/reseller. Building brand and ECM (Engineering Content Management) idea awareness via social media and Business Development day to day activities.

• Short term project of MIGRATION of more than 1000 user from one AD domain to in other with use of SCCM and PowerShell Scripting. Migrating data of individual users in AD using XML scripts, while maintaining DLP; Creating Virtual Machines with use of VMware tools for home-working users; Setting up AD rules and policies for new and existing users; Deploying new OS instances with Windows Based PXE Boot Server; Cooperating with Windows and Linux administrators in order to smoothly migrate users from one domain to the other; Upgrading PC's and Laptops of users with new SSD drives and RAM; Creating user friendly instructions and supporting users of mobile phones regarding new software like MOBILEIRON email client.

• Maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions. Among others, duties were as follows: Preserving assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Preparing a POC to show the advantages of BI with use of Microstrategy solutions; Maintaining quality service by establishing and enforcing organization standards. Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
• Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
• Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.

• Boosted stakeholder satisfaction by maintaining open lines of communication throughout the entire project lifecycle.
• Conducted thorough risk assessments for proactive mitigation strategies, minimizing potential issues during project lifecycles.
• Contributed to the development of technical solutions by providing input on design specifications and functionalities.
• Developed comprehensive documentation to maintain transparency and facilitate stakeholder buy-in on project goals.
• Consistently met project milestones through diligent tracking of timelines and deliverables.
• Ensured compliance with industry regulations by conducting thorough audits and implementing necessary adjustments.
• Facilitated regular status update meetings, fostering a collaborative environment among team members.
• Reduced project delivery times by effectively prioritizing technical documentation tasks and managing resources.
• Optimized resource allocation, ensuring projects were completed within budget constraints.
• Collaborated with cross-functional teams for seamless project execution and timely completion.