Jamie Mark Hedley Underwood
York,Yorkshire
Summary
Detail-focused and methodical individual with a background in IT education and practical experience in data entry and spreadsheet management. Proficient in maintaining accurate records, performing data validation, and using digital systems efficiently. Comfortable working remotely, highly organised, and committed to delivering accurate and timely results in fast-paced or repetitive data-driven tasks.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Front of house team member
The Bay horse
Market Weighton, Yorkshire
05.2023 - Current
- Accurately processed customer orders in a fast-paced restaurant and pub environment.
- Ensured exceptional service standards, organisation, and customer satisfaction.
- Managed transactions, addressed queries, and fulfilled customer needs.
- Oversaw restaurant floor operations and coordinated waitstaff during manager absence.
- Maintained composure and professionalism during peak hours and unforeseen challenges.
- Checked guest satisfaction regularly, addressing any issues promptly.
Education
A-Levels - BTEC Level 3 Extended Diploma in I.T
Heart of Yorkshire Education Group, Selby College
United Kingdom 10.2021 - 07.2023
GCSEs -
The Market Weighton School
United Kingdom 09.2016 - 07.2021
Skills
- Microsoft Excel / Google Sheets: formulas, data validation, sorting, filtering
- Basic database management and record keeping
- Typing speed: 55 WPM with high accuracy
- Familiarity with data entry software and CRM systems
- File management, scanning, and digital documentation
- Accurate and detail-oriented data entry
- Data verification and error checking
- Organising and maintaining spreadsheets and records
- Following standard procedures and protocols
- Strong attention to detail and consistency
- Adaptable and quick to learn new systems
Affiliations
- Miniature Painting, Attempting to Write a book (keyword is "Attempting"), research for the writing, Reading, Wargaming.
Timeline
Front of house team member
The Bay horse
05.2023 - Current
A-Levels - BTEC Level 3 Extended Diploma in I.T
Heart of Yorkshire Education Group, Selby College
10.2021 - 07.2023
GCSEs -
The Market Weighton School
09.2016 - 07.2021