Jovana Stamenkovic

• Managed correspondence and communications to ensure timely responses to inquiries.
• Taking and forwarding calls and emails, often managing over 30 inquiries daily.
• Coordinated meetings and appointments, effectively managing calendars for multiple stakeholders.
• Assisted in the preparation of reports and presentations, ensuring accuracy and clarity of information.
• Assisted with protocol-related tasks such as welcoming visitors, guests and business partners.
• Demonstrated strong intercultural and international communication skills while interacting with foreign partners.
• Translated from Serbian to English and vice versa on demand.
• Organized documents for easy retrieval and reference.

Middle East and North Africa Department and Asia, Australia and Pacific Department

• Administrative tasks at the Secretariat including taking calls and emails, receiving and organizing incoming post.
• Handled post distribution between the Ministry and Diplomatic-Consular Missions of Serbia abroad, other ministries or government facilities, the President of the Republic, or Embassies of foreign countries in Serbia, often sending and receiving more than 20 mail items daily.
• Conducted research on bilateral relations to support diplomatic initiatives.
• Writing biographies and information about bilateral relations as a part of meeting preparations with foreign delegations.
• Assisted in protocol-related tasks such as welcoming guests and escorting them to the office.
• Actively followed the political developments in the Middle East, North Africa, Australia, Asia and Pacific and participated in policy analysis with my mentors, with an opportunity to gain hands-on advice from experienced diplomats.
• Collaborated with various departments to coordinate logistics for high-level meetings and events, supporting diplomats with attention to detail, dedication to work and responsibility.

• Delivered three speeches as a part of the International Children and Youth delegation to the ECOSOC forum in Geneva, on the topics such as finding sustainable solutions for internally displaced persons, humanitarian consequences of armed conflicts and engaging stakeholders and financing solutions for protecting civilians in war zones, with the focus on Gaza, Syria and Sudan.
• Drafted and edited 5 other delegates' speeches.
• Conducted intensive research on the topics and provided accurate information and statistics to the senior officers.
• Collaborated with diverse stakeholders to develop strategies for youth engagement initiatives.
• Researched and analyzed policy documents to inform discussions on youth-related issues.
• Engaged in dialogue with global leaders to advocate for children's rights and welfare.