Dynamic professional with expertise in hospitality and service, excelling in bartending, mixology, and customer service. Proficient in operations and finance, including cash handling, POS systems, and inventory management. Skilled in AI tools and automation with experience in generative AI and prompt engineering. Strong data analysis capabilities using Microsoft Excel and Google Sheets. Adept at multitasking under pressure with excellent teamwork and communication skills. Career goal: to leverage technical skills in a challenging role that fosters growth and innovation.
Hi, I’m
Kaushik Rahman
Bucuresti,Romania
Summary
Overview
8
years of professional experience
Work history
Trattoria Il Calcio UniversitateBucurești, Bucharest
Bartender
2024.10 - 2025.05 (7 education.months_Label)
Job overview
- Drink Preparation and Service: Mix, garnish, and serve alcoholic and non-alcoholic drinks according to recipes or guest preferences
- Bar Maintenance: Keep the bar, surfaces, and equipment clean and sanitized, including washing glassware throughout the shift.
- Inventory Management: Restock beer kegs, wines, spirits, garnishes, and paper products; notify managers of low stock.
- Cash Handling and POS Operations: Process cash and card payments accurately using the POS system.
- Preparation (Opening/Closing): Prepare garnishes, batches, and mixes; set up the bar; and complete end-of-shift cleaning and restocking.
Shop & GoPantelimon, Ilfov
Cashier
2023.11 - 2024.08 (9 education.months_Label)
Job overview
- Acted as a cashier according to the policies and procedures of the company
- Greeted each customer warmly, creating a friendly shopping environment.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Packaged customer items carefully, ensuring merchandise safety.
Unimust InternationalDhaka, Bangladesh
Senior reservation associate
2019.01 - 2022.09 (3 education.years_Label & 8 education.months_Label)
Job overview
- Booking and confirming Airlines tickets
- Handle rescheduling and refund
- Operate IATA software. (GDS Software)
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Handle travel requirements according to our client's destination
The Global Trek LTD.Dhaka, Bangladesh
Reservation officer
2018.08 - 2018.12 (4 education.months_Label)
Job overview
- Operate IATA software.
- Handle monthly sales reports.
- Issue & Reissue Tickets
- Handle Refund policy
- Communicate with Airlines help desk
Ali Air Travels and ToursDhaka
Sales Executive
2017.11 - 2018.07 (8 education.months_Label)
Job overview
- Operating IATA software
- Airlines Ticket Reservation
- Issue & Reissue Tickets
- Handling refund issues of clients
- Maintain good relationships with clients and reply to valuable customer inquiries.
Education
University of BucharestBucharest, Romania
Bachelor's Degree from Political Science
2024.09
University overview
Dhaka Imperial CollegeDhaka, Bangladesh
Higher Secondary Certificate from Science
2014.01 - 2016.01 (2 education.years_Label)
University overview
GPA: CGPA 4.75 OUT OF 5.00
Urea Sar Karkhana High School & CollegeGhorasal, Polash, Narsingdi, Dhaka, Bangladesh
Secondary School Certificate from Science
2003.01 - 2014.01 (11 education.years_Label)
University overview
GPA: CGPA 5.00 OUT OF 5.00
Skills
- Hospitality & Service: Bartending, Mixology, Customer Service, Upselling, Drink Pairing, Order Taking
- Operations & Finance: Cash Handling, POS Systems (eg, Toast, Square), Cash Register Operation, Inventory Management, Daily Reconciliation
- Soft Skills: Multitasking under Pressure, Teamwork, Communication, Attention to Detail, Conflict Resolution
- IATA SOFTWARE Operator (Gelileo GDS operator)
- AI Tools & Automation: Generative AI (ChatGPT, Claude, Microsoft Copilot), Prompt Engineering, Zapier (Automation), AI-powered content generation
- Data Analysis & Productivity: Microsoft Excel (Pivot Tables, VLOOKUP, Macros), Google Sheets, Data Visualization
- Driving (B1 license holder, 7 years of experience)
LANGUAGES
ENGLISH
Advanced (C1)
Romanian
Elementary (A2)
BENGALI
Native
HINDI
Upper intermediate (B2)
REFERENCES
REFERENCES
- Arif, Ahmed, imperial_college95@yahoo.com, DHAKA IMPERIAL COLLEGE
- Sidratul, Montaha, theglobaltrekltd@gmail.com, +88017 95803637, THE GLOBAL TREK LTD.
- Salim, Parvej, salimacco@gmail.com, +8801406391924, Unimust International
HOBBIES
HOBBIES
- Trekking
- Wildlife Camping
- Motorcycling, Moto cross sports, Cross country roadtrips
Timeline
Bartender
Trattoria Il Calcio Universitate
2024.10 - 2025.05 (7 education.months_Label)
University of Bucharest
Bachelor's Degree from Political Science
2024.09
Cashier
Shop & Go
2023.11 - 2024.08 (9 education.months_Label)
Senior reservation associate
Unimust International
2019.01 - 2022.09 (3 education.years_Label & 8 education.months_Label)
Reservation officer
The Global Trek LTD.
2018.08 - 2018.12 (4 education.months_Label)
Sales Executive
Ali Air Travels and Tours
2017.11 - 2018.07 (8 education.months_Label)
Dhaka Imperial College
Higher Secondary Certificate from Science
2014.01 - 2016.01 (2 education.years_Label)
Urea Sar Karkhana High School & College
Secondary School Certificate from Science
2003.01 - 2014.01 (11 education.years_Label)