Psychology (Organizational Pshychology,, Human Behaviors)
Kinga Karácsony
Administration, Logistics, Management
Cluj Napoca
Summary
Dynamic professional with 13+ years of experience in administration, logistics, and management, seeking to re-enter the workforce after a family-focused career break. Expertise includes partner relations, contract negotiations, translations (English/Hungarian), and inventory management. Advanced communicator, reliable team player, and skilled problem-solver.
Proven track record in negotiating contracts and mentoring staff, alongside advanced proficiency in Microsoft Office. Adept at problem-solving and fostering team collaboration to enhance performance and drive business success.
Overview
15
15
years of professional experience
4
4
Languages
Work History
ASSISTANT MANAGER / SALES DIRECTOR
O3 Trade SRL
02.2007 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Negotiated and drafted partnership/supplier contracts.
- Managed client relationships and monitored internal/external inventory.
- Translated commercial documents (English/Hungarian → Romanian).
- Performed primary accounting and financial reporting for executives.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
TOUR OPERATOR / GUIDE
Blue Travel & Calibra Travel
09.2005 - 05.2006
- Developed strong relationships with vendors, securing competitive rates and attractive packages for clients.
- Developed tourism packages and marketing strategies.
- Liaised with international clients and tourism partners.
- Provided thorough pre-trip information packets, ensuring clients were well-prepared for their travels.
- Guided groups of up to 20 people on scheduled tours.
- Organized memorable group tours in Greece with engaging activities and knowledgeable guides.
- Conducted post-trip follow-ups with clients to gather feedback for continuous improvement efforts.
- Stayed current on industry regulations and compliance requirements, ensuring adherence throughout all aspects of tour planning.
- Enhanced customer satisfaction by providing personalized travel itineraries and recommendations.
- Built personal relationships with guests to promote positive experiences.
ADMINISTRATIVE ASSISTANT
SC Ergon SRL & Hotel Agape
05.2005 - 08.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed commercial correspondence and databases.
- Supported administrative tasks and executive reporting.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Coursework - PSYCHOLOGY
Babeș-Bolyai University
Cluj 04.2001 -
Bachelor of Arts - TOURISM GEOGRAPHY
Babeș-Bolyai University
Cluj-Napoca 04.2001 -
High School Diploma -
Szekely Mikó Theoretical High School
Sfantu Gheorghe, Romania 04.2001 -
Skills
Technical: Microsoft Office Suite (Excel, Access, Outlook), basic accounting
General: Project management, verbal/written communication, problem-solving, operations management, Team leadership, Problem-solving, Decision-making, Recruiting and interviewing
Customer relations, Customer service, Staff management
Cost control, Recruitment and hiring, Reporting and documenting
Interests
Sports/Hiking/Skiing/Swimming
Arts / Museums
Traveling/Tourism/Cultural Heritage
Timeline
ASSISTANT MANAGER / SALES DIRECTOR
O3 Trade SRL
02.2007 - 07.2020
TOUR OPERATOR / GUIDE
Blue Travel & Calibra Travel
09.2005 - 05.2006
ADMINISTRATIVE ASSISTANT
SC Ergon SRL & Hotel Agape
05.2005 - 08.2005
Coursework - PSYCHOLOGY
Babeș-Bolyai University
04.2001 -
Bachelor of Arts - TOURISM GEOGRAPHY
Babeș-Bolyai University
04.2001 -
High School Diploma -
Szekely Mikó Theoretical High School
04.2001 -
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