Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Hi, I’m

Kinga Neagoe

Director of Operations | Head of HR | Lead of Business Operations | People & Process Optimization Advocate
Brașov,BV
Kinga Neagoe

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with a significant background in HR and Operations.

Overview

13
years of professional experience
5
years of post-secondary education
2
Certifications
5
Languages

Work History

Vitamin Software
Remote

Director of Operations
09.2023 - Current

Job overview

  • Oversaw day-to-day operations across multiple departments for a fully remote, 50-person tech company across 7 countries, ensuring smooth coordination across teams and time zones
  • Improved internal processes across HR, finance, admin and project delivery, reducing operational overhead by 25%
  • Built and scaled cross-functional systems for hiring, onboarding, and knowledge management to support company growth
  • Led company-wide planning, retrospectives, and internal communication efforts, improving team visibility and cohesion
  • Partnered with the CEO on strategic initiatives, including compensation planning, resource allocation, and company scaling
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Coordinated with department leads to manage capacity planning and improve project delivery timelines with the result of doubling our revenue
  • Introduced vendor and contractor management systems, cutting external spending inefficiencies by 20%
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreements.
  • Organized company-wide events and team buildings (remote and in-person), helping maintain a strong culture and high team engagement
  • Played a key role in growing headcount from 35 to 50, while maintaining high employee satisfaction and operational stability

Vitamin Software
Brasov, Brasov

Human Resources Specialist
01.2021 - 09.2023

Job overview

  • Managed end-to-end HR operations for a 40-person tech team across 5 countries, supporting a fully remote workforce
  • Led recruitment efforts, hiring 10+ roles across engineering, product, and operations within 12 months
  • Designed and implemented a structured onboarding process, improving new hire experience and increasing trial period retention by 30%
  • Oversaw payroll and benefits administration for 100% of employees, ensuring zero compliance issues during audits
  • Supported performance review cycles with a 98% completion rate, driving consistent feedback and development
  • Implemented and maintained HRIS and ATS tools (e.g., BambooHR, Monday.com), increasing HR process efficiency
  • Developed and updated company policies and handbooks
  • Organized regular in-person and remote team-building events and bonding activities to foster strong connection and culture across distributed teams
  • Partnered with leadership on engagement and retention strategies, resulting in a 30% year-over-year increase in overall retention

Vitamin Software
Brasov, Brasov

Administrative Operations Manager
08.2018 - 01.2021

Job overview


HR Activities: Overseeing monthly payroll in several countries and for 3 types of collaborations (employee, B2B, EOR); Onboarding and offboarding team members, Recruiting

  • Finance activities in Romania and the US: Invoicing, AR, AP, cashflow, payments, monthly reconciliations
  • Legal activities: Contract drafting and contract management
  • People management: managed a team of 2 with completely separate roles and activities (Legal Advisor and Operations Specialist)
  • Procurement and Vendor management

Oracle
Bucharest, Bucuresti

Senior Deal Specialist- EMEA Deal Management
09.2014 - 01.2018

Job overview

  • Monitor contract and business terms to mitigate Oracle's risk
  • Assisted customers with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations
  • Draft and negotiate standard and non-standard contracts
  • Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues
  • Anticipate problems and initiate actions to ensure customer orders are processed efficiently
  • Acted as Super User for our department, overseeing process and tool improvements, supporting decision-making with deep policy knowledge, ensuring team adoption of updates, and reporting system or process issues.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Hewlett-Packard
Bucharest, Bucuresti

Order Management Coordinator SEE& Hungary
06.2014 - 08.2014

Job overview

  • Handling orders from clients via a direct route to market, starting with order placement, through product delivery, invoicing and payment collection
  • Act as a first POC for customers ordering HP products based on previously agreed contracts

Hewlett-Packard

Special Pricing Manager
03.2012 - 06.2014

Job overview

  • Contact point between sales, business unit managers and partners
  • Analyze and approve offer requests to maintain a certain level of gross margin while also ensuring the needed price to win the deal
  • Research and analyse competitor offers to support finding solutions for HP winning the deals
  • Improved processes and stakeholder relationships by streamlining the workflows

Education

Babes-Bolyai University
Cluj-Napoca, CJ

Master of Science from Sociology And Research in Social Sciences
01.2006 - 01.2011

Corvinus University of Budapest
Budapest, Hungary

M.A. from Social Sciences
02.2010 - 06.2010

Skills

Certification

Internal Trainer

Awards

  • Rising Star
  • Monster Deal

Timeline

Director of Operations

Vitamin Software
09.2023 - Current

Human Resources Specialist

Vitamin Software
01.2021 - 09.2023

Administrative Operations Manager

Vitamin Software
08.2018 - 01.2021

Senior Deal Specialist- EMEA Deal Management

Oracle
09.2014 - 01.2018

Order Management Coordinator SEE& Hungary

Hewlett-Packard
06.2014 - 08.2014

Special Pricing Manager

Hewlett-Packard
03.2012 - 06.2014

Corvinus University of Budapest

M.A. from Social Sciences
02.2010 - 06.2010

Babes-Bolyai University

Master of Science from Sociology And Research in Social Sciences
01.2006 - 01.2011
Kinga NeagoeDirector of Operations | Head of HR | Lead of Business Operations | People & Process Optimization Advocate