Klara Monica Elena Constantin

Responded to customer inquiries via phone, email and chat, maintaining a positive tone and providing clear, helpful information in a timely manner.

Researching customer information to be added to CRM data base for the sales department.

Assisted in updating customer records in the system database, ensuring accuracy and completeness of information.

Assistance for new customers.

Tested the platform to ensure it's working correctly, effectively in order to maintain its performance and functionality.

Assessed the speed, stability, and responsiveness of the platform under various conditions.

Updating customer records in the CRM database, ensuring accuracy and completeness of information.

• Independent film and documentary projects.
• Creation of content, writing and editing.
• Promotion of media and audience engagement for various projects / documentaries.
• Research and writing for independent filmmakers.
• Creating social media posts and managing social accounts, including interacting with users and responding to their comments and questions.
• Working with the team to coordinate the information across multiple social media platforms.
• Freelance job/ part time.

• Sales assistant for container business.
• Assistance for possible new customers.
• Responded to customer via phone and chat maintaining a positive tone and providing clear, helpful information.
• Assisted in updating customer records in the CRM database, ensuring accuracy and completeness of information.
• Assisting the senior sales manager into completing the sale.

• Dell Technologies Project
• Coordinated with team members to plan and execute the daily activity within the project.
• Contacting customers via phone and email, maintaining a positive tone and providing clear, helpful information.
• Training provided for the new members of the team.
• Assisted in updating customer records in the CRM database, ensuring accuracy and completeness of information.
• Completion of target in a faster manner than standard requirement for the project.

• IBM - Lenovo project
• Troubleshooting computer hardware and software problems and providing technical help for customers.
• Responded to customer inquiries via phone email, maintaining a positive tone and providing clear, helpful information in a timely manner.
• Assisted in updating customer records in the system database, ensuring accuracy and completeness of information.
• Keeping customer up to date with the resolution and completion of requested quarries.

• Learning about environment and recycling projects according to the EU regulations.
• Researching and surveying the area of development for the recycling project and impact on land.
• Providing advice on ecological matters and the impact of waste on the environment.
• Holding meetings at the local council and offering information to locals and advising the correct way of disposing the waste.
• Finding solutions for environmental protection of flora and fauna.
• Implementation plans for proper recycling and preventing pollution in accordance with EU regulations.
• Participation in environmental activities with school children and volunteers.

• Overseeing the daily operations of the stable, including safety measures for visitors and workers.
• Maintaining records of feed purchases to ensure the stable's food supply and horses health and well-being.
• Teaching visitors about animals and helping them throughout their visit.