Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kostiantyn Panarin

Bucharest,Romania

Summary

Empathetic professional with strengths in client relationship management and customer engagement. Drives positive customer experiences through effective communication and collaboration. Utilises chat support skills to resolve inquiries and enhance satisfaction.

Overview

2
2
years of professional experience

Work History

Chat Support

NDA
Remotely
11.2025 - 04.2026
  • Demonstrated strong, empathetic leadership and interpersonal skills.
  • Qualitatively interacted with other departments.

Sales Development Representative

Supplax
Remotely
03.2024 - 02.2025
  • Was selected as the best SDR of 2024.
  • Assisted our Team Lead and supported colleagues with technical issues.
  • Utilised CRM software to track interactions, ensuring accurate record-keeping and efficient lead management.

Education

Navigation

Odessa Maritime Academy
Odessa

Skills

  • Client relationship management
  • Technical liaison
  • Team collaboration
  • Lead qualification
  • Empathetic communication
  • Customer engagement
  • Sales forecasting
  • Product knowledge
  • Solution selling
  • Chat support familiarity
  • Live chat support
  • Chat support experience
  • Live chat support experience
  • Online chat support
  • Chat support management
  • Email and live chat support

Languages

English
Advanced
C1
Russian
Proficient
C2
Ukrainian
Advanced
C1

Timeline

Chat Support

NDA
11.2025 - 04.2026

Sales Development Representative

Supplax
03.2024 - 02.2025

Navigation

Odessa Maritime Academy
Kostiantyn Panarin