Larissa Tehrani
Psychology Graduate
Bucharest
Summary
I am a graduate of the Faculty of Psychology and Educational Sciences, with experience in sales, most recently holding the position of store manager. I am seeking a new career path in Human Resources or Customer Support, where I can leverage both my practical experience and the skills developed during my studies in Psychology.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Store Manager
Noriel
08.2022 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Ensured high standards of customer service, handling complaints and resolving issues to maintain positive customer relationships
Sales Assistant
Massimo Dutti
08.2021 - 06.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Psychology - Psychology And Educational Sciences
Universitatea Spiru Haret
Bucharest 04.2001 -
High School Diploma -
Gheorghe Asachi National College
Piatra Neamţ, Romania 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Shift scheduling
Store operations
Team leadership
Problem-solving mindset
Time management
Volunteer Experience
Volunteer at the Support Association for People with Special Needs – Luceafărul
Piatra Neamt, Romania
November 2019- June 2020
Timeline
Store Manager
Noriel
08.2022 - 01.2025
Sales Assistant
Massimo Dutti
08.2021 - 06.2022
Bachelor of Psychology - Psychology And Educational Sciences
Universitatea Spiru Haret
04.2001 -
High School Diploma -
Gheorghe Asachi National College
04.2001 -
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