Laura Ioana Galos
Regional Sales Manager
Bucharest
Summary
Results-driven Regional Sales Manager with a strong background in retail operations, store management, and sales transformation. Proven expertise in developing and leading high-performing sales teams while optimizing business performance. Skilled in driving revenue growth, implementing effective sales strategies, and ensuring operational excellence in multi-unit retail environments.
Overview
27
27
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Regional Sales Manager
Pandora Jewelry Romania
06.2023 - Current
- Led multi-store retail operations across Romania, managing a team of [number] store managers and [number] retail employees
- Managed new store opening process across the country, adding [number] more units within [number] months
- Drove sales growth through business development initiatives, visual merchandising improvements and customer experience enhancements
- Ensured compliance with company policies and legal regulations regarding store operations and employee management
- Managed inventory control, reducing stock losses and optimizing product availability in all store locations
- Conducted performance evaluations and provided continuous coaching to store managers, improving overall team efficiency
Administration Coordinator
Pandora Jewelry Romania
12.2018 - 06.2023
- Oversee daily office operations, including correspondence, scheduling, and inventory management for both office and store supplies
- Ensure efficient organization and documentation for events, meetings, and financial transactions
- Facilitate the onboarding process for new employees, ensuring timely preparation of necessary documentation (occupational medicine, safety training, etc.)
- Maintain and update the People Portal; liaise with HR (TMF) to ensure accurate and up-to-date employee documentation
- Provide administrative support to Regional Sales Managers (RSMs) and District Sales Managers (DSMs) for store openings, budgets, and transitions
- Manage supplier coordination, ensuring seamless integration of essential services (internet, phone, printing, engraving, etc.) before store openings
- Track and manage expenses related to office and store operations, supporting cost control initiatives
- Maintain accurate financial records and process invoices from stores and e-commerce platforms
Project Manager
Marketing Insiders Group
02.2015 - 11.2018
- Oversee the planning and execution of local and international conferences across various industries, including telecom, banking, insurance, healthcare, IT&C, and retail
- Manage the Romanian Contact Center Awards, ensuring seamless coordination and execution
- Develop and implement the publishing strategy for Contact Center Magazine, focusing on content creation, proofreading, and editorial oversight
- Lead communication campaigns, including print, digital, and social media strategies
- Supervise event teams and maintain budgetary control to maximize profitability
PR & Communication Assistant
Expo Media
05.2012 - 02.2015
- Managed media relations and established partnerships with both local and European media outlets
- Developed and implemented sponsorship strategies for major accounts across multiple industries
- Coordinated the Contact Center Directory project, ensuring seamless execution and publication
- Led media campaigns, press release development, and project management for mystery shopping initiatives across diverse sectors
Office Manager
Radu Design
04.2011 - 05.2012
- Managed supply chain operations and warehouse administration in the fashion industry
- Oversaw invoicing for both customers and suppliers
Office Assistant
Proteus Distribution
06.2004 - 03.2011
PC Operator
SETA S.A.
11.1997 - 03.2002
Education
Bachelor’s Degree - Economics
Romanian-American University
01.2003 - 01.2008
Graduate - Technical Drawing
High School of Architecture and Systematization
01.1989 - 01.1993
Skills
- Sales & Business Growth Strategy
- Team Leadership & Training
- Retail Operations & Store Management
- Customer Service Excellence
- Inventory & Loss Prevention Management
- Compliance & Regulatory Standards
- Performance Metrics & KPI Tracking
- Budgeting & Financial Oversight
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Retail POS & Inventory Management Systems
- CRM & Sales Analytics Tools
Certification
Communication and Customer Relations Techniques
Additional Information
Willingness to travel for multi-store management, Strong adaptability in fast-paced retail environments
Timeline
Regional Sales Manager
Pandora Jewelry Romania
06.2023 - Current
Administration Coordinator
Pandora Jewelry Romania
12.2018 - 06.2023
Project Manager
Marketing Insiders Group
02.2015 - 11.2018
PR & Communication Assistant
Expo Media
05.2012 - 02.2015
Office Manager
Radu Design
04.2011 - 05.2012
Office Assistant
Proteus Distribution
06.2004 - 03.2011
Bachelor’s Degree - Economics
Romanian-American University
01.2003 - 01.2008
PC Operator
SETA S.A.
11.1997 - 03.2002
Graduate - Technical Drawing
High School of Architecture and Systematization
01.1989 - 01.1993
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