Laurentiu Sacalus
Focşani,VN
Summary
Drawing on my diverse professional background in hospitality management and the wellness industry, I am seeking to transition into a dynamic role as a cabin crew member. My experience as a restaurant manager honed my leadership, organizational, and customer service skills, while my time as a licensed massage therapist emphasized my dedication to providing exceptional client care and attention to detail. With a passion for creating memorable guest experiences and a commitment to professional growth, I aim to leverage these strengths in the aviation industry, with a long-term goal of advancing into management roles within this exciting sector.
Overview
8
8
years of professional experience
Work History
Licensed Massage Therapist
Urban
09.2021 - 09.2024
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
Restaurant Manager
IPPUDO
11.2019 - 07.2021
- Effectively managed teams of 20 employees per day, providing ongoing training and guidance to maximize potential
- Motivated and lead team members to consistently exceed store sales
- Performed a variety of store operations including opening and closing procedures
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar industry reputation.
Floor Manager
Wagamama
01.2017 - 10.2019
- I helped the organization keeping the employees motivated and focused to ensure profitability targets are met at minimum costs
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Supervisor
Nando's
12.2016 - 10.2019
- Offered instruction, coaching and motivation to employees during shift
- Kept accurate and detailed records of personnel progress and productivity.
Education
Pearson BTEC Level 5 Diploma - Education and Training
London School of Management Education
Bachelor of Arts - Business and Management
Bath Spa University
03.2020
Higher National Diploma - Business
UK College of Business and Computing
05.2018
Baccalaureate - Philology
Pedagogical High-School ‘'Spiru-Haret
07.2015
Skills
- Good communication skills
- Problem-solving
- Planning And Execution
- Team Leadership
- Time Management
- Analytical Skills
Languages
English
Fluent
Romanian
Native
Timeline
Licensed Massage Therapist
Urban
09.2021 - 09.2024
Restaurant Manager
IPPUDO
11.2019 - 07.2021
Floor Manager
Wagamama
01.2017 - 10.2019
Supervisor
Nando's
12.2016 - 10.2019
Bachelor of Arts - Business and Management
Bath Spa University
Higher National Diploma - Business
UK College of Business and Computing
Pearson BTEC Level 5 Diploma - Education and Training
London School of Management Education
Baccalaureate - Philology
Pedagogical High-School ‘'Spiru-Haret
Similar Profiles
Moutaz SulimanMoutaz Suliman
Picker Packer at UrbanPicker Packer at Urban
Laurentiu SacalusLaurentiu Sacalus
Massage Therapist at UrbanMassage Therapist at Urban
Rafael Maria HernanadezRafael Maria Hernanadez
Receiver at URBANReceiver at URBAN