Lidia Mihaela Pestritu
Bucharest,Romania
Summary
Human Resources professional with over 5 years of experience in personnel administration, payroll support, and HR documentation across multinational environments. Proficient in SAP-HR, Workday, and SuccessFactors, with a proven track record of supporting HR operations for the German and Swiss markets.
Overview
8
8
years of professional experience
2024
2024
years of post-secondary education
Work history
Human Resources Analyst
Accenture
Bucharest, Romania
08.2023 - 09.2025
- Maintained and updated employee records in SAP, ensuring accuracy and compliance with legal and company standards.
- Managed Time & Attendance and salary-related queries, providing employees with clear guidance and timely resolutions.
- Prepared and reviewed employment contracts, cover letters, and reference letters, tracking document return and ensuring compliance with regulations.
- Coordinated with payroll by providing validated absence and leave data, ensuring accurate and timely salary processing.
- Prepared employer certificates for external institutions (immigration office, family fund, banks, housing, job ticket, etc.).
- Collaborated with German HR teams to ensure compliance with Works Council requirements and adapted HR documentation to local regulations.
- Acted as the primary HR contact via ticketing system, managing employee requests and ensuring excellent service delivery.
- Contributed to process improvements by identifying inefficiencies in HR operations and supporting standardization across teams.
Senior HR Process Specialist
Capgemini
Bucharest, Romania
09.2021 - 07.2023
- Managed complex HR processes, ensuring smooth onboarding, offboarding, and internal transfers; responsible for the overall efficiency and quality of these processes.
- Conducted training sessions for new joiners to facilitate seamless integration and understanding of company procedures.
- Participated in client meetings to identify opportunities for process improvements and enhance HR service delivery.
- Oversaw payroll validation processes, minimizing errors and supporting accurate and timely payroll execution.
- Guided HR colleagues and stakeholders on compliance with German/Swiss labor law and internal HR procedures.
- Maintained SAP/Workday personnel records, ensuring accuracy, compliance, and readiness for internal and external audits.
- Drafted and issued HR documentation, including employment contracts, exit papers, and leave certificates, fully aligned with German/Swiss labor regulations.
HR Process Specialist
Capgemini
09.2020 - 08.2021
- Drafted and issued employment contracts, exit documents, and leave certificates (employment verifications, references, official attestations) tailored to local and German/Swiss requirements.
- Processed new hires, terminations, and personnel changes, ensuring smooth transitions and compliance with policies.
- Supported payroll preparation through validation of time, attendance, and leave data, conducting pre-payroll checks to minimize errors.
- Ensured compliance with German/Swiss labor law in HR documentation and processes.
- Maintained SAP/Workday personnel records in line with internal audits and external regulations.
Customer Support Representative
Auto1
Bucharest, Romania
04.2017 - 09.2020
- Resolved customer inquiries by identifying root causes and ensuring accurate, timely solutions.
- Liaised with internal departments to manage escalations, adjustments, and service corrections.
- Delivered professional, empathetic customer support, ensuring high satisfaction.
Education
Bachelor - Public Administration
National University of Political Studies and Public Administration
Skills
- Strong Communication
- Structured Work Style
- Independent Work Style
- Customer Orientation
- Proactivity
- HRIS systems
- Employment law knowledge
- Excel proficiency
Languages
German
Advanced
English
Advanced
Romanian
Native
Timeline
Human Resources Analyst
Accenture
08.2023 - 09.2025
Senior HR Process Specialist
Capgemini
09.2021 - 07.2023
HR Process Specialist
Capgemini
09.2020 - 08.2021
Customer Support Representative
Auto1
04.2017 - 09.2020
Bachelor - Public Administration
National University of Political Studies and Public Administration