Summary
Overview
Work History
Education
Skills
Websites
Languages
Professional Development
References
Timeline
Generic
Lin Hamoui

Lin Hamoui

Laval

Summary

Multidisciplinary QA Analyst and Release Manager with extensive experience in fintech, open banking,
and gaming. Proven track record delivering high-quality releases and strengthening stakeholder trust
through robust QA practices. Skilled in coordinating manual and automated testing, CI/CD pipelines, and
cross-functional teams. Seeking to grow in automation-driven QA or hybrid QA/DevOps roles.

Overview

14
14
years of professional experience

Work History

Release Manager

Flinks
Montreal
06.2023 - Current
  • Drive end-to-end release operations for major monthly fintech deployments plus daily hotfixes.
  • Coordinate QA, Dev, and Infrastructure teams for seamless zero-downtime releases.
  • Maintain release documentation, compliance trackers, and deployment verifications via Azure DevOps pipelines.
  • Improve incident response through proactive go-live monitoring and streamlined on-call workflows.
  • Collaborate on reviewing automated test results (Katalon, Cypress) and enhancing CI/CD automation.

QA Analyst

Flinks
Montreal
03.2021 - 06.2023
  • Owned QA for API and UI features across multiple fintech products (web & mobile).
  • Built and executed test plans aligned with agile sprints and technical specs.
  • Managed regression testing and hotfix validation under tight production timelines.
  • Liaised directly with clients for feedback and fix validations.
  • Supported QA automation and CI/CD pipeline integration initiatives.

Senior Localization QA

Keywords Studios
Montreal
05.2017 - 02.2021
  • Led multi-language QA testing for AAA game titles, ensuring localization quality and UI functionality.
  • Created SOPs in Confluence, standardized bug triage and issue tracking.
  • Mentored junior QA testers and managed workload distribution for key deadlines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Localization QA

Keywords Studios
Montreal
07.2015 - 04.2017
  • Conducted linguistic and UI quality assurance for game releases.
  • Reported issues to dev teams, improving localization accuracy and consistency.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Customer Service Representative

Staples & Entermedia
Montreal
01.2011 - 01.2014
  • Provided voice/email support, resolved client inquiries, and maintained high satisfaction scores.
  • Assisted customers with product inquiries and service-related questions.
  • Resolved customer complaints using effective communication and problem-solving skills.
  • Maintained product knowledge to provide accurate information to customers.

Education

Bachelor of Science - Biology

Concordia University
Montreal, QC

High School Diploma -

Al Worood Academy
Abu Dhabi, UAE

Skills

  • Jira and Azure DevOps
  • TestRail and SpiraTest
  • Postman and Insomnia
  • Octopus and Argo CD
  • Python, SQL, Java
  • HTML/CSS proficiency
  • Katalon and Cypress
  • AS400 expertise
  • DBeaver and Grafana
  • Regression testing skills
  • API/UI testing knowledge
  • Bug lifecycle management
  • Compliance adherence
  • Documentation proficiency
  • Release coordination skills
  • Process improvement strategies
  • Stakeholder communication abilities
  • Mentoring capabilities
  • Advanced Excel proficiency
  • Outlook, PowerPoint, Word

Languages

  • English, Advanced
  • Arabic, Advanced
  • French, Intermediate

Professional Development

Python Programming (In Progress), Self-paced learning for test automation and scripting.

References

References available upon request.

Timeline

Release Manager

Flinks
06.2023 - Current

QA Analyst

Flinks
03.2021 - 06.2023

Senior Localization QA

Keywords Studios
05.2017 - 02.2021

Localization QA

Keywords Studios
07.2015 - 04.2017

Customer Service Representative

Staples & Entermedia
01.2011 - 01.2014

Bachelor of Science - Biology

Concordia University

High School Diploma -

Al Worood Academy

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Lin Hamoui