Summary
Work History
Education
Skills
Languages
Timeline
Generic
Liviu Crăciun

Liviu Crăciun

Bucharest

Summary

Dynamic Retail/Business Development Manager with a proven track record in cultivating strategic partnerships and driving revenue growth. Expert in business development and team leadership, I excel at analyzing market trends and delivering tailored solutions that enhance customer satisfaction and foster repeat business.

Work History

Digital Marketing Director

Athens Copywriting
Bucharest
2023 - 2024
  • Developed and executed comprehensive digital marketing strategies to enhance brand visibility.
  • Led cross-functional teams in implementing targeted social media campaigns across multiple platforms.
  • Analyzed web traffic and user engagement metrics to refine content strategies and improve SEO performance.
  • Oversaw email marketing initiatives, increasing subscriber engagement through personalized content segmentation.
  • Implemented marketing automation tools to streamline campaign workflows and improve lead generation efficiency.
  • Mentored junior team members on best practices in digital marketing and analytics interpretation.
  • Increased brand visibility by developing and executing comprehensive digital marketing strategies.

Sales Officer & Retention B2C

Credit IFN S.A.
Bucharest
2024 - 2025
  • Supported daily operations by processing client transactions accurately and efficiently.
  • Assisted in managing customer inquiries to enhance service delivery and satisfaction.
  • Conducted regular audits of financial records to ensure compliance with regulations.
  • Collaborated with team members to streamline workflow processes and improve efficiency.

RETAIL / BUSINESS DEVELOPMENT MANAGER

Vision Techo
2025 - 2025
  • Cultivated relationships with strategic partners to enhance business opportunities.
  • Developed and implemented targeted sales strategies to drive revenue growth.
  • Analyzed market trends to identify new business prospects and competitive positioning.
  • Led cross-functional teams in executing initiatives aimed at expanding market reach.
  • Trained and mentored junior staff, fostering professional development and skill enhancement.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

Tech Support LvL 2

Telus Digital
Bucharest
2026 - 2026
  • Resolved high-complexity technical cases under SLA constraints
  • Managed escalations via Intercom & Jira
  • Worked directly with customer impact cases requiring prioritization and communication clarity

Education

Graphic Design & UI/UX Implementation -

Orange DIGITAL STACK
2023

High School Diploma -

Colegiul Național "Victor Babeș"
Bucharest
2022

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Negotiations
  • Business development
  • Sales and marketing

Languages

English
Bilingual or Proficient (C2)

Timeline

Digital Marketing Director

Athens Copywriting
2023 - 2024

Sales Officer & Retention B2C

Credit IFN S.A.
2024 - 2025

RETAIL / BUSINESS DEVELOPMENT MANAGER

Vision Techo
2025 - 2025

Tech Support LvL 2

Telus Digital
2026 - 2026

Graphic Design & UI/UX Implementation -

Orange DIGITAL STACK

High School Diploma -

Colegiul Național "Victor Babeș"
Liviu Crăciun