LOREDANA ABDURAIM
Senior Project Manager
Bucharest
Summary
Experienced project manager with a strong background in process optimization and team leadership. Successfully managed cross-functional teams to achieve significant efficiency improvements and deliver high-impact results. Known for excellent problem-solving abilities and a collaborative approach to achieving organizational goals.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Project Manager
Molson Coors GBS
05.2023 - Current
- Managed the project related schedules, documents work plans project performance & reporting, issue and risk logs
- Managed the change & communication plan ensuring that identified stakeholders have the appropriate understanding and buy-in
- Coordinated the project resources aligned to designated projects
- Ensured company methodologies are followed
- Built strong partnerships with peers and different stakeholders
P2P Operations Manager
Molson Coors GBS
08.2018 - 02.2019
- Drove operational excellence for teams already transitioned by monitoring KPIs scorecard and implementing actions plans where needed, integrated operational rhythm towards the team and the business, ensured PTP controls are performed and SOPs are regularly updated
- Transitioned procurement activities in the center as per the migration methodology and timeliness with a successful go-live
- Management of the team: set up goals and objectives, performance reviews, development plans and training needs
P2P Operations Manager
Genpact
09.2016 - 07.2018
- Managed a team of 50+ people in Accounts Payable, Travel & Expenses, Helpdesk, Procurement and Vendor Master Data, having direct supervision on several team leaders, across regions
- Acted as primary point of contact for Finance Managers, Operations Manager, CFOs, Process Owners
- Ensure adequate control points in the process for operations stability
- Review KPIs, identify root causes and drive improvement
- Identify best practices and manage cross functional sharing for better performance
- Evaluate effectiveness of HR best practices implemented and followed by direct reports
- Encourage and promote an atmosphere of recognition of outstanding performance at individual and team level
Project Manager Transitions
Genpact
06.2015 - 09.2016
- Covered end-to-end project management for transition following the company methodology from pre-baseline to stabilization
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates
Team Leader Procurement
Genpact
06.2012 - 09.2016
- Management of the team : goals and objectives, performance reviews, training, coaching and development plans, reward and recognition, conflict management, engagement campaigns, ensured company policies awareness
- Customer management in a remote type of operation : run weekly and monthly governance, created action plans and issue logs review, gathered and incorporated feedback towards the team and the process, drove process improvement aligned with customer's goals
- Process management : ensured KPIs and SLAs are met with the pre-defined objectives in the various MSA / SOW documents; drove process improvement opportunities
- Built strong communication and close working relationship with the key stakeholders at Customer side just as with internal Genpact enabling functions
SME/Process trainer
Genpact
12.2010 - 06.2012
- Implemented the Knowledge transfer methodology in order to ensure readiness of the resources to perform the processes
- Ensured that Knowledge Transfer assessments are run regularly during Pre OJT and OJT, with support of the Customer Trainer and Operations/Transition Manager
- Maintained a close relationship with the customer during OJT in order to collect feedback on the training's progress and actions whenever required as per the specific demands
- Ensured creation and regular updates of the risk assessment and mitigation plans related to training, in all transition phases, to ensure a smooth knowledge transfer
- Ensured SOP update, Learning Paths (creation, validation and effective implementation), Process Trainers coverage (E2E selection process), Cross trainings (LPs creation and validation, ensures that an efficient primary and secondary back-up is in place) PKT roll-out coordination
- Created and executed training roadmaps specific to process requirements to meet requirements
- Provided process specific training on Procurement
- Owned monthly training reporting
- Designed and implemented solutions for Procurement processes for existing and prospective clients
- Drived process excellence in Procurement processes using six-sigma/ lean methodologies and domain expertise to enhance customer satisfaction and efficiency
- Involved in 15 countries transitions for different customers in Pharma, Automotive and Retail
Buyer
Genpact
08.2007 - 12.2010
- Managed procurement requests and acted as point-person for customers.
- Maintained accurate records of all procurement activities, facilitating efficient audit processes and regulatory compliance.
- Streamlined procurement processes for increased efficiency and reduced order lead times.
- Managed PO & Contract management
- Solved Ariba and Coupa system administration errors
- Provided Procurement reporting for all stakeholders
- Sustained trainings in procurement and sourcing for the company's employees
Education
Bachelor of Communications - Comunicare Si Relatii Publice
Universitatea Din Bucuresti
Bucharest, Romania 09.2003 - 06.2007
Skills
- Project planning and prioritization
- Change Management
- Cross-functional communication and coordination
- Six Sigma Methodology
- Waterfall Methodology
- Client Relationship Management
- Teamwork and collaboration
- Decision-making
- Problem-solving abilities
Timeline
Senior Project Manager
Molson Coors GBS
05.2023 - Current
P2P Operations Manager
Molson Coors GBS
08.2018 - 02.2019
P2P Operations Manager
Genpact
09.2016 - 07.2018
Project Manager Transitions
Genpact
06.2015 - 09.2016
Team Leader Procurement
Genpact
06.2012 - 09.2016
SME/Process trainer
Genpact
12.2010 - 06.2012
Buyer
Genpact
08.2007 - 12.2010
Bachelor of Communications - Comunicare Si Relatii Publice
Universitatea Din Bucuresti
09.2003 - 06.2007
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