Loredana Mosteanu
Salzgitter
Summary
Dedicated to cultivating a thriving professional career, I excel in collaborative team environments. Skilled at effectively engaging with individuals from diverse backgrounds and interests. Actively seeking an environment that fosters continuous learning to acquire new knowledge and enhance productivity for company growth and success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader, Logistics
Con Pro GmbH
05.2024 - Current
- Managed a diverse team with about 15 people, ensuring clear communication and collaboration for successful project completion.
- Increased customer satisfaction with timely deliveries by optimizing routing and scheduling.
Parental Leave
-
01.2023 - 04.2024
Order Processor
CON PRO Gmbh
05.2020 - 11.2021
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Warehouse Operator
CON PRO GmbH
11.2019 - 05.2020
- Checked packages and merchandise for damage and notified vendors.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Managed between 10-15 loaded trucks per shift
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
Warehouse Operator
Formel D (ZEIT&PLAN GmbH)
11.2018 - 11.2019
- Checked packages and merchandise for damage and notified vendors.
- Assured between 10 and 15 Trucks loaded every shift
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Assisted in receiving, stocking and distribution of merchandise.
Handpacker
Formel D (ZEIT&PLAN GmbH)
06.2018 - 10.2018
- Pack material according to packaging instructions
- Reviewed orders by inspecting labeling, packaging, and contents.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Documented order updates by inputting data into computer system.
Customer Service Analyst
Medis Retail Consulting SRL - ING N. V. Amsterdam
02.2017 - 05.2018
- Advising individuals and companies (turnover less than five hundred thousand euros) with efficiency and effectiveness, applying the bank's rules and procedures to achieve short/medium term objectives and also to achieve the NPS percentage desired by the bank.
- Managed escalated customer complaints to successful resolution, ensuring satisfaction and continued loyalty.
- Demonstrated flexibility in handling varying workloads by adapting quickly under changing circumstances while maintaining focus on results.
- Boosted sales revenue by skillfully promoting diverse service options.
- Assisted in user acceptance testing for new software implementations, ensuring seamless integration into daily operations without negatively impacting customers'' experience.
Customer Relationship Officer
Banca Romaneasca
05.2016 - 02.2017
- Customer service, advertising, stay connected with customers.
- Participation in the negotiation and signing of salary agreements, various meetings with a set goal of diversifying the customer portfolio.
Telemarketing Officer
Bancpost Romania
05.2015 - 05.2016
- Anti-Wear Campaign (Retention Credit Cards) - Receive calls from customers who want to block credit cards and trying to keep them in the bank's customer portfolio. Retention / closure of card customers from bank details according to their decision. What was likeable about this latest project with this company was that a large part of the clients, who had never used their credit cards, I kept them in the bank's portfolio, and they started using their credit cards and enjoying their benefits.
- The credit card campaign - Review the eligibility of the customer by entering the data in the loan application and providing the necessary assistance to complete the required documents to obtain the credit card.
- Consumer loans / refinancing campaign - Checking the authorization of customers from the database and subsequent forwarding to the nearest point of sale
Stockbroker
AS Invest
11.2014 - 04.2015
- Complied with all regulatory requirements and industry standards, maintaining a spotless professional reputation.
- Assisted in the development of marketing materials, attracting new clients and expanding business opportunities.
Education
SAP Basis Certificate -
SBH Nordost
Salzgitter03.2025
Deutsch Sprachschule - B2 - German Language And Literature
DAA
Salzgitter01.2023
MBA - International Management And Marketing
Academic of Economic Studies
Bucharest07.2016
BBA - International Business
Romanian American University
Bucharest07.2014
High School Diploma -
Mihai Eminescu Highschool
Bucharest07.2011
Skills
- Proficient in Romanian
- Fluent in Germa
- Spanish Language Skills
- Fluent in English
- Supportive Team Attitude
- Effective Team Participation
- Service Excellence
- Strategic Problem-Solving
- Prioritization and Scheduling
- Strong Multitasking Skills
- Detail-Oriented Approach
- Strong Verbal Communication
Computer skills
- Proficient in MS Word
- MS Excel Data Analysis
- Experienced MS Outlook User
- Proficient in PowerPoint Presentations
- SAP Software Knowledge
- Java Programming
- C++ Programming
- Web Development Software
- Advanced Computer Proficiency
Certification
- Securing loads from loading and unloading the truck
- Data protection GDPR
- UP Your Service! by Ron Kaufman
- Driver licence
Personal Information
- Place of Birth: Bucharest
- Date of Birth: 21/08/92
- Nationality: Romanian
- Marital Status: Civil partnership
Timeline
Team Leader, Logistics
Con Pro GmbH
05.2024 - Current
Parental Leave
-
01.2023 - 04.2024
Order Processor
CON PRO Gmbh
05.2020 - 11.2021
Warehouse Operator
CON PRO GmbH
11.2019 - 05.2020
Warehouse Operator
Formel D (ZEIT&PLAN GmbH)
11.2018 - 11.2019
Handpacker
Formel D (ZEIT&PLAN GmbH)
06.2018 - 10.2018
Customer Service Analyst
Medis Retail Consulting SRL - ING N. V. Amsterdam
02.2017 - 05.2018
Customer Relationship Officer
Banca Romaneasca
05.2016 - 02.2017
Telemarketing Officer
Bancpost Romania
05.2015 - 05.2016
Stockbroker
AS Invest
11.2014 - 04.2015
- Securing loads from loading and unloading the truck
- Data protection GDPR
- UP Your Service! by Ron Kaufman
- Driver licence
SAP Basis Certificate -
SBH Nordost
Deutsch Sprachschule - B2 - German Language And Literature
DAA
MBA - International Management And Marketing
Academic of Economic Studies
BBA - International Business
Romanian American University
High School Diploma -
Mihai Eminescu Highschool
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