Loredana Voinic
CLUJ-NAPOCA
Summary
Motivated, dedicated and hard - working professional, with 12+ years of work experience , and a great passion for IT industry.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Softwear Manual Tester position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Retail Manager
Inditex/Zara
04.2016 - 11.2019
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Completed daily paperwork and computer entry of sales data.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
Assistant Manager
Zara / Inditex
03.2012 - 10.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Cashier
Inditex/ Zara
08.2008 - 01.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
- Answered questions about store policies and addressed customer concerns.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Scoala Informala De It - Softwear Testing
Cluj-Napoca 09.2023
Intro in IT
Scoala Informala De IT
04.2023
Faculty of Environmental Science And Engineering -
Babes - Bolyai University
Cluj-Napoca 07.2009
Skills
- Requirements Analysis
- Testing Types and tools
- Text execution and reporting
- API( Postman)
- SQL
- Html
- CSS
- Bug tracking
- Testing plans
Languages
Romanian
Native language
Engleza
Intermediate (B1)
A1
Spanish
Beginner (A1)
A1
Timeline
Retail Manager
Inditex/Zara
04.2016 - 11.2019
Assistant Manager
Zara / Inditex
03.2012 - 10.2014
Cashier
Inditex/ Zara
08.2008 - 01.2012
Scoala Informala De It - Softwear Testing
Intro in IT
Scoala Informala De IT
Faculty of Environmental Science And Engineering -
Babes - Bolyai University
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