Results-driven Assistant Manager with expertise in coordinating beneficiary enrolment within humanitarian projects. Achieved successful integration of approximately 18 Ukrainian beneficiaries annually through tailored support and comprehensive employment assistance. Committed to fostering collaborative relationships between diverse stakeholders to enhance socio-economic outcomes.
Overview
3
3
Languages
1
1
Certification
13
13
years of professional experience
Work History
ASSISTANT MANAGER
Agentia Metropolitana Pentru Dezvoltare Durabilă
Brasov, Brașov
09.2023 - 12.2025
Coordinated the selection and enrolment process for approximately 180 beneficiaries per year within the project “Protection and Socio-Economic Inclusion of Refugees and Asylum-Seekers in Romania.”
Developed and implemented individualised assessment, action, and professional development plans, tailored to each beneficiary’s profile and objectives.
Provided comprehensive employment support, including participation in job fairs (4 per year), facilitating communication between employers and beneficiaries (including translation), accompanying beneficiaries to job interviews, occupational health assessments, Occupational Health and Safety (OHS) and Emergency Situations (ES) training, and onboarding.
Facilitated the labour market integration of approximately 18 Ukrainian beneficiaries per year.
Provided socio-administrative counselling to support access to social benefits, in collaboration with public institutions, including DAS, AJOFM, ISJ, CNAS, and CNRED.
JUNIOR SPECIALIST INSPECTOR
Social Assistance Directorate
Brasov, Brașov
05.2022 - 09.2023
Registered and conducted initial assessments of refugee individuals and families, completing the relevant documentation for an average of 123 beneficiaries per month.
Provided daily information and counseling to Ukrainian refugees regarding their rights, available services, and administrative procedures.
Implemented and monitored the accommodation procedure for refugees at CATTIA Centre.
Supervised and coordinated educational and recreational activities for approximately 40 children at the UNICEF Blue Dot Center.
Provided translation and facilitated communication between refugees and specialised staff, including social, medical, and administrative professionals.
ASSISTANT MANAGER
ARKA REC S.R.L.
Brasov, Brașov
02.2019 - 06.2020
Recruited and onboarded the personnel required to support the company’s operations.
Provided administrative support to the HR, Accounting, and Procurement departments, managing documents including employment contracts, invoices, price quotations, and purchase orders.
Maintained Occupational Health and Safety (OHS) and Fire Safety (FS) documentation for a team of 30 employees.
Managed daily employee attendance records and prepared the corresponding reports.
Maintained relationships with clients and suppliers, handling correspondence, quotation requests, and financial documentation.
Managed office supplies and consumables inventory, ensuring uninterrupted day-to-day operations.
Registered and verified invoices using the SAGA accounting software.
Performed reception and secretarial duties, including handling phone calls and correspondence, as well as organising and archiving documents.
ASSISTANT MANAGER
BMF TOTAL SERV S.R.L.
Brasov, Brașov
10.2015 - 01.2019
Provided administrative and operational support to the Maintenance and Cleaning Services departments, managing work equipment and consumables inventories, purchase orders, and operational reports.
Prepared daily activity reports and the monthly financial settlement report.
Coordinated the recruitment and selection process for personnel required to support the company’s operations.
Maintained Occupational Health and Safety (OHS) and Fire Safety (FS) documentation for approximately 100 employees.
Prepared minutes of weekly meetings and the related documentation.
Managed daily employee attendance records, including meal vouchers and payroll payments (advance and final salary payments).
Maintained relationships with clients and suppliers, handling correspondence, quotation requests, purchase orders, and financial documentation.
Managed office supplies and consumables, ensuring the smooth and continuous operation of the company.
Performed secretarial duties, including handling phone calls and correspondence, as well as organising and archiving documents.
FINANCIAL-BANKING TELEOPERATOR – TELEBANKING
RAIFFEISEN BANK S.A
Brasov, Brașov
11.2012 - 09.2013
Conducted outbound calls to Raiffeisen Bank customers to promote and sell banking products and services, contributing to the achievement of sales targets.
Education
Master of Arts - Social Sciences, Journalism and Information Science
Transilvania University of Brașov
Brasov, BV
01-2013
Bachelor of Arts - Social Sciences, Journalism and Information Science
Ștefan cel Mare University of Suceava
Suceava, SV
01-2011
Skills
Administrative support
Documentation management
Client relationship management
Employment support
Translation facilitation
Job market integration
Languages
Romanian
First Language
Russian
Upper Intermediate
B2
English
Elementary
A2
Certification
HUMAN RESOURCES INSPECTOR / SPECIALIST certified
INTRODUCTORY PROGRAMME: ACCOUNTING
Timeline
ASSISTANT MANAGER
Agentia Metropolitana Pentru Dezvoltare Durabilă
09.2023 - 12.2025
JUNIOR SPECIALIST INSPECTOR
Social Assistance Directorate
05.2022 - 09.2023
ASSISTANT MANAGER
ARKA REC S.R.L.
02.2019 - 06.2020
ASSISTANT MANAGER
BMF TOTAL SERV S.R.L.
10.2015 - 01.2019
FINANCIAL-BANKING TELEOPERATOR – TELEBANKING
RAIFFEISEN BANK S.A
11.2012 - 09.2013
Master of Arts - Social Sciences, Journalism and Information Science
Transilvania University of Brașov
Bachelor of Arts - Social Sciences, Journalism and Information Science