Results-driven HR professional with expertise in workforce planning, recruitment, onboarding, policy implementation, and employee crisis management. Skilled in coordinating multinational recruitment processes, work permit procedures, and streamlining approvals for projects of national interest. Proficient in developing onboarding procedures for multicultural teams and implementing HR policies aligned with legislative changes. Strong coordination and strategic skills, utilizing tools such as GANT, McKinsey 7S model, and Value Chain Analysis. Effective in resolving employee crises by balancing analytical thinking, emotional considerations, risk assessment, and creative problem-solving.
1. Workforce Planning and Coordination: Planning and coordinating workforce flow for ongoing and new projects, prioritizing work areas based on project stages and restructuring departments. Collaborate closely with Technical Office Managers to ensure efficient resource allocation.
2. Multinational Recruitment: Coordinating end-to-end recruitment process for multinational candidates, including analyzing Skills & Qualifications, job descriptions, and tasks. Collaborating with relevant department managers to attract and select top talent.
3. Hiring Process Management: Managing work permit procedures, and visa applications, and collaborating with shareholders to expedite approvals for projects of national interest. Ensuring compliance with legal requirements and maintaining strong relationships with immigration authorities.
4. Onboarding and Induction: Develop and update comprehensive procedures for onboarding processes, considering diverse cultural backgrounds and languages. Oversee the induction process, working with the Onboarding Responsible to provide a personalized and seamless experience for multicultural new joiners.
5. Policy Implementation and Change Management: Implement new HR policies and strategies, ensuring alignment with legislative changes and company procedures. Cover various areas including compensation and benefits, payroll, and employee relations to enhance organizational effectiveness.
6. Coordination and Schedule Management: Manage HR specialists, ensuring optimal planning of personnel schedules, leaves, timekeeping, and contract terminations. Foster a collaborative and efficient work environment.
7. Strategic Tools: Utilize strategic tools such as GANT, McKinsey 7S model, VRIO, Value Chain Analysis, PESTEL Analysis, and Porter's Five Forces to inform decision-making and strategy development. Leverage insights to drive organizational success.
8. Employee Crisis Resolution: Apply the Five Hats framework to effectively handle employee disputes, ensuring a balanced approach that incorporates analytical thinking, emotional considerations, risk assessment, positive outlooks, and creative problem-solving. Successfully resolve conflicts and foster positive employee relations.
9. Representation and Compliance: Represent the company during internal and external audits, ensuring adherence to regulatory requirements. Maintain strong relationships with regulatory bodies to ensure compliance and avoid legal disputes.
10. Compliance and Legal Adherence: Maintain a proven track record of maintaining compliance with labour laws and regulations. Commitment to upholding legal requirements, resulting in a clean record free from fines or legal disputes.
1. Administrative Operations Management: Oversee and manage all administrative operations, ensuring smooth and efficient functioning of the company. This includes supervising office activities, implementing office regulations, and optimizing administrative procedures.
2. Contract and Financial Management: Take responsibility for the preparation, review, and management of contracts with suppliers. Additionally, prepare and present financial statements to stakeholders, ensuring accuracy and compliance with financial regulations and budget.
3. International Business Negotiations: Conduct negotiations for international contracts, leveraging strong communication and negotiation skills to secure favorable terms and build long-term relationships with clients and partners.
4. Regulatory Compliance: Ensure compliance with legal and regulatory requirements, particularly regarding work permits, visas, and other legal documentation. Collaborate with legal professionals to facilitate the necessary procedures and maintain a high level of compliance.
5. Event Management and Coordination: Lead and manage various office events, including corporate functions, team-building activities, conferences, and customer-facing events. Collaborate with internal and external stakeholders to ensure successful event planning and execution.
1. Administrative Support and Interpretation: Provided comprehensive administrative support to the General Manager, including managing schedules, handling correspondence, and coordinating meetings. Conducted simultaneous interpretation in Turkish, Romanian, and English to facilitate effective communication.
2. Contract Management: Oversaw contract-related tasks, such as gathering evidence, preparing accurate financial statements, and actively participating in international contract negotiations. Ensured adherence to legal and contractual obligations.
3. Visa and Work Permit Coordination: Managed the end-to-end process of obtaining visas and work permits for business partners and employees. Collaborated closely with legal professionals to ensure compliance with immigration laws and regulations.
4. Office Event Management: Led and managed various office events, including corporate functions, team-building activities, conferences, and customer-facing events. Successfully executed logistics, coordinated vendors, and ensured smooth event operations.
5. Workflow Efficiency and Process Improvement: Demonstrated a proactive approach to enhancing workflow procedures, streamlining processes, and driving efficiency gains. Identified areas for improvement, implemented effective solutions, and achieved budget efficiencies while maintaining high-quality standards.
1. Sales Management: Supervised and coordinated company resources to ensure efficient and stable sales results, driving revenue growth and enhancing overall sales performance.
2. Customer Relationship Management (CRM): Managed customer relationships effectively, delivering excellent customer service and fostering strong client partnerships that resulted in increased customer satisfaction and repeat business.
3. Financial Analysis and Cost Control: Reviewed expenses, identified cost-saving opportunities, and recommended economical practices, resulting in improved financial performance and optimized cost management.
4. Target Setting and Performance Monitoring: Set daily targets, monitored sales team performance against key metrics, and implemented strategies to achieve sales objectives, leading to consistently high sales performance and exceeded targets.
5. Construction Operations Supervision: Assisted with the supervision of offsite and onsite construction operations, ensuring adherence to project requirements and quality standards, contributing to the successful completion of construction projects within timelines and budget constraints.
1. Marketing Strategy Contribution: Collaborated with the Marketing Team to develop and enhance the company's marketing strategy, ensuring alignment with overall business objectives.
2. Targeted Outreach Campaigns: Identified and engaged the appropriate audience for each outreach campaign on popular social media platforms such as Facebook, Twitter, and Instagram, maximizing reach and engagement.
3. Compelling Media Creation: Directed and created impactful media and campaigns that effectively engaged and empowered the target audience, fostering increased sharing, commenting, liking, and recommending of the company's offerings.
4. Remote Project Management: Successfully executed marketing projects remotely, demonstrating the ability to work independently and deliver results while maintaining effective communication and collaboration with team members.
5. Impactful Results: Achieved measurable outcomes through the implementation of marketing strategies, resulting in increased brand visibility, audience engagement, and positive customer interactions.
1. Assisted sales team in product presentations, effectively capturing customers and assessing products to meet customer needs.
2. Analyzed customer needs and provided support in developing effective solutions to address them, fostering customer satisfaction and loyalty.
3. Collaborated closely with logistics team to plan and follow up on orders, ensuring on-time and complete delivery to meet customer requirements.
4. Prepared detailed product specifications and proposals, effectively communicating product features and benefits to customers and developed new strategies or plans to help grow the business
5. Monitored and managed customer payments, proactively addressing any outstanding payments and ensuring timely collection.
6. Participated in the preparation and implementation of sales plans and strategies, contributing to business growth and market expansion.
7. Worked with the marketing team of suppliers to create compelling marketing materials, including product brochures, promotional flyers, and updated website and social channel content.
1. Successfully managed and supervised the sales team of Area Sales Representatives, driving their performance and ensuring achievement of targets.
2. Conducted comprehensive sales analysis for market, clients, products, and procurement, providing valuable insights for strategic decision-making and identifying growth opportunities.
3. Negotiated and coordinated customer contracts, resulting in increased customer satisfaction, long-term relationships, and business growth.
4. Maintained regular and proactive communication with key clients, monitoring their orders and delivering customized product solutions to meet their specific needs and preferences.
5. Demonstrated proactive sales approach by continuously searching for new sales opportunities, including attracting new customers, introducing new products, and creating compelling offers, resulting in expanded business prospects. Additionally, efficiently prepared budgets and accurate sales forecasts to support effective sales planning and performance evaluation.