Hi, I’m
Bugnar Ioana Maria
Barman
București
Summary
Friendly Bartender with nice attitude and organisational skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
7
years of professional experience
4
years of post-secondary education
2
Certifications
1
Language
Work History
The Wallys ClubBucurești
Barman
03.2022 - Current
Job overview
- Completed regular bar inventories and daily requisition sheets.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Set up glassware, liquor and other necessary supplies for special events.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Unicorn StudioBucurești
Trainer
12.2021 - 03.2022
Job overview
- Recruited and trained new members of guest service team.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Developed effective training plans based on department needs and objectives.
- Supported productivity increase and business growth through new hire training and mentoring.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
SSG Serious Security București
Dispecer Monitorizare Video
10.2020 - 06.2021
Job overview
- Prepared variety of different written communications, reports and documents.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Kiss ClubBucurești
Barman/Asistent Manager
06.2019 - 03.2020
Job overview
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Completed regular bar inventories and daily requisition sheets.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Times Cocktail BarBucurești
Barman
05.2019 - 07.2019
Job overview
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Set up glassware, liquor and other necessary supplies for special events.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Banjo Jack PubBucurești
Barman
03.2019 - 05.2019
Job overview
- Completed regular bar inventories and daily requisition sheets.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
EVarza PubBucurești
Barman
02.2018 - 03.2019
Job overview
- Completed regular bar inventories and daily requisition sheets.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Served high customer volumes during special events, nights and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
Education
Colegiul UCECOM Spiru Haret
from Economie
09.2020 - Current
Skills
Online training experience
Desktop support
Teamwork and Collaboration
Responsible alcohol service
Classic cocktails
Ordering bar supplies
Preparing garnishes
Hospitality service expertise
New hire training
Attending multiple customers
Inventory
Handling difficult customers
Certification
SSG Serious Security - Dispecer centru alarme
Timeline
Barman
The Wallys Club
03.2022 - Current
Trainer
Unicorn Studio
12.2021 - 03.2022
SSG Serious Security - Dispecer centru alarme
12-2020
Dispecer Monitorizare Video
SSG Serious Security
10.2020 - 06.2021
Colegiul UCECOM Spiru Haret
from Economie
09.2020 - Current
Barman/Asistent Manager
Kiss Club
06.2019 - 03.2020
Barman
Times Cocktail Bar
05.2019 - 07.2019
Barman
Banjo Jack Pub
03.2019 - 05.2019
Athena- Centru de calificare și perfecționare- Barman
10-2018
Barman
EVarza Pub
02.2018 - 03.2019