Maria Fritsch

Part of Sales Global Services team, responsible for VW Group and BMW Group

Recording, downloading and checking incoming inquiries

Checking orders for completeness and correctness

Processing orders in case of conformity
Clarifying differences in case of non-conformity and taking appropriate measurements

Creating and changing debtors
Maintaining conditions up to date
Creating and managing framework agreements & scheduling agreements
Creating individual orders and delivery bills for prototype deliveries, pre-series, initial samples

Collaborating close with other departments, both from Germany and from Romania

Working with customers portals
Tracking customer satisfaction
Maintaining of general product lists

Collaborated with German HR teams to take over and standardize HR processes in Romania ensuring a smooth transition

Studied German labor laws to ensure compliance in HR transactions

Part of the EMEA HR Operations Support Team

Acted as first level support for HR operations for Germany and assisted HR colleagues in day to day business

Created and maintained the employee records & files updated

Issued various documentation (employee certificates, addendums to contracts of employment etc.)

Prepared reports for internal use or for ad-hoc requests

Ensured that employees are eligible and/or have the required approvals when requesting a change

Handled all HR transactions in time for payroll

Performed monthly sanity checks in order to ensure that the information is accurate

Worked closely with the Local HR Germany to ensure the integrity of the data

Enforced HR processes and provided end user support

Adapted, modified and updated administrative methodologies, practices and procedures

Communication to and education of employees regarding Oracle's global HR policies, processes, and systems

Supported HR managers, line managers and employees with regards to HR admin activities

Ensured that invoices are processed in the system and that supplier accounting transactions are carried out correctly and on time

Identified disputes related to the invoices & took action (following up, solving with the relevant department)

Responded to payment requests, preparing payment proposals and processing payments

Responded to requests received by telephone or e-mail

Requested data and maintained it in the local system

Performed corrections in the system and generated reports

Carried out activities specific to period closure

Performed quality checks, gathered information & verified accuracy