Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Maria-Angela Glavan

Maria-Angela Glavan

Floresti,Romania

Summary

Experienced sales professional with a proven track record of consistently exceeding sales targets. Recognized for exceptional relationship-building abilities and steadfast dedication to fostering customer loyalty. Demonstrated success in expanding market share, retaining valuable clients, and driving the implementation of innovative business strategies.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Agent - Sitel

Sitel
Remote (de acasă)
02.2021
  • Answered 20-25 calls per day
  • Resolved caller issues quickly and thoroughly
  • Fielded customer service inquiries and calls from customers throughout country
  • Obtained client information by answering telephone calls
  • Informed clients of policies and procedures
  • Handled and promptly resolved customer complaints to maintain professional relationships

Video account coordinator - CGS

CGS
Remote
11.2023 - 08.2024
  • Assisted other departments with ad hoc projects related to finance or accounting operations.
  • Created technical orders for tv channels

Education

Psihologie - Bachelor: Psychology

Aurel Vlaicu
Arad
07.2023

Liceu / Școală profesională - Filologie-Bilingv

Colegiul national Pedagogic Stefan
06.2020

Skills

Psychology

Languages

Romanian
Advanced (C1)
English
Advanced (C1)

Certification

Cambridge

Timeline

Video account coordinator - CGS

CGS
11.2023 - 08.2024

Agent - Sitel

Sitel
02.2021

Cambridge

06-2019

Psihologie - Bachelor: Psychology

Aurel Vlaicu

Liceu / Școală profesională - Filologie-Bilingv

Colegiul national Pedagogic Stefan

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Maria-Angela Glavan