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Adept at managing high call volumes with Alorica, I excelled in resolving complex issues, enhancing customer satisfaction through effective problem-solving and superior customer support skills. Mastering multiple software systems, I significantly improved call efficiency, demonstrating a blend of technical proficiency and empathetic communication. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

I have worked full-time now as an insurance agent for over a year and have had success in both sales and service. I finished my Bachelor's of Science degree in May of 2022 and have since had plans to purse my Master's in Clinical Psychology. I have a passion for learning and opening my mind to new perspectives. I have a deep desire to help others in my career.

Determined to achieve goals set by the company/organization and myself. Can work well with others and have an easy time communicating with anyone. Results-driven and can work under stressful and high-pressure situations. Becoming an Eagle Scout taught many different skills: leadership, survival, teamwork, and working hard to achieve a goal. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Service-oriented employee with a one year background in sales along with nearly two years of experience in child care and currently nine months in tax commission agencies. Core competencies include responsibility, commercial awareness, decision making, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Maria-Angela Glavan

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Agent - Sitel

Video account coordinator - CGS

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Psihologie - Bachelor: Psychology

Liceu / Școală profesională - Filologie-Bilingv

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Video account coordinator - CGS

Agent - Sitel

Psihologie - Bachelor: Psychology

Liceu / Școală profesională - Filologie-Bilingv

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