Maria Madalina Popescu
Castelldefels,Barcelona
Summary
Motivated and detail-oriented graduate in European Studies and International Relations, seeking a full-time opportunity to contribute to the work of the European Council in Brussels. Passionate about EU policy-making, diplomacy, and international cooperation. Strong communication and analytical skills, with professional experience in both institutional and customer-facing environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Intern – European Projects Assistant (simulated)
European Institute for Public Affairs
Brussels
01.2023 - 07.2025
- Participated in the drafting of policy briefs on EU enlargement and governance
- Assisted in the preparation of press releases and summaries of Council meetings
- Maintained a high level of service whilst dealing with client queries and complaints.
- Facilitated smooth operations within the department through organised file management and data entry tasks.
- Showed initiative and willingness to take on new challenges.
- Worked productively with team members to achieve common goals.
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution.
- Answered phone calls and emails for management team during busy periods.
Call Center Operator – English Support
Orange Mobile
05.2023 - 11.2024
- Provided customer service in English for international clients
- Handled inquiries and resolved issues efficiently in a high-volume environment
- Identified and resolved technical issues, improving overall functionality.
Volunteer
Bucharest Chamber of Commerce
Bucharest
06.2019 - 10.2019
- Supported organization of events and business forums related to EU funding and economic collaboration
- Assisted with communication between local businesses and EU representatives
- Successfully maintained clean driving licence and access to reliable transportation.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Bachelor’s Degree - European Studies and International Relations
"Nicolae Titulescu " University
Bucharest,Romania 09.2012 - 06.2015
Cambridge Certificate - B2 English
British Council
Skills
EU Institutions and Policy Analysis
Microsoft Office
Public Speaking
Interpersonal Communication
Basic Research and Project Support
Languages
Romanian
Native
Spanish
Fluent
English
Advanced
Timeline
Call Center Operator – English Support
Orange Mobile
05.2023 - 11.2024
Intern – European Projects Assistant (simulated)
European Institute for Public Affairs
01.2023 - 07.2025
Volunteer
Bucharest Chamber of Commerce
06.2019 - 10.2019
Bachelor’s Degree - European Studies and International Relations
"Nicolae Titulescu " University
09.2012 - 06.2015
Cambridge Certificate - B2 English
British Council
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