Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Maria Alexandra Ceuta

Cluj-Napoca,Cj

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

10
10
years of professional experience

Work history

Marketing manager

SC LA NADINIERE SRL
Cluj-Napoca, Cluj
07.2022 - Current
  • Managed inventory, reducing waste and optimising efficiency.
  • Developed new pastry recipes, enhancing product offering.
  • Trained junior staff members in preparation techniques fostering growth and development.
  • Delegated tasks effectively, ensuring productivity within the team.
  • Resolved customer concerns in a positive, constructive manner.
  • Handled scheduling for deliveries making sure products reached their destination on time.
  • Managed staff rota, ensuring smooth operation of shop.
  • Executed large-scale orders accurately whilst maintaining quality standards.
  • Handled cash transactions and till reconciliation at end of day, assuring financial accuracy.
  • Assisted customers in cake selection for events or celebrations.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.

Assistant manager

RUNNING HARE RESTAURANTS LIMITED
London, London
07.2019 - 06.2022
  • Managed daily operations to ensure smooth running of the shop floor.
  • Provided support to manager during audits, ensuring accurate reports.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Assisted in recruitment process to build an effective workforce.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Created a positive work environment, resulting in higher employee morale.

Dinning room server

MAYA HYDE PARK LIMITED
London, London
04.2019 - 06.2019
  • Provided prompt, efficient service to guests, resulting in repeat business.
  • Treated all guests courteously and respectfully, resulting in positive feedback from patrons.
  • Promoted daily specials and upsold menu items for increased revenue.
  • Stocked server stations with necessary supplies, ensuring uninterrupted service flow.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Dinning room server

RUNNINGA HARE RESTAURANTS LIMITED
London, London
12.2018 - 04.2019

Dinning room server

glh. HOTELS
LONDIN, LONDON
09.2016 - 11.2018
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Expedited problem-solving to deliver swift solutions during crisis situations.
  • Maintained a safe and secure working environment, ensuring compliance with health and safety regulations.
  • Developed strong relationships within the team, fostering a collaborative working environment.
  • Delegated tasks effectively, maximising productivity across the team.
  • Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
  • Ensured timely completion of projects through diligent supervision and guidance.

Education

Ph.D. - Topography

University of Petrosani
Petroşani, Hunedoara
/2021 - /2024

Skills

  • Customer Service
  • Employee management
  • Operations management
  • Quality control management
  • Stock management
  • Profit and Loss Analysis

Languages

English
Fluent

References

References available upon request.

Timeline

Marketing manager

SC LA NADINIERE SRL
07.2022 - Current

Assistant manager

RUNNING HARE RESTAURANTS LIMITED
07.2019 - 06.2022

Dinning room server

MAYA HYDE PARK LIMITED
04.2019 - 06.2019

Dinning room server

RUNNINGA HARE RESTAURANTS LIMITED
12.2018 - 04.2019

Dinning room server

glh. HOTELS
09.2016 - 11.2018

Ph.D. - Topography

University of Petrosani
/2021 - /2024
Maria Alexandra Ceuta