Maria Alexandra Ceuta
Cluj-Napoca,Cj
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
10
10
years of professional experience
Work history
Marketing manager
SC LA NADINIERE SRL
Cluj-Napoca, Cluj
07.2022 - Current
- Managed inventory, reducing waste and optimising efficiency.
- Developed new pastry recipes, enhancing product offering.
- Trained junior staff members in preparation techniques fostering growth and development.
- Delegated tasks effectively, ensuring productivity within the team.
- Resolved customer concerns in a positive, constructive manner.
- Handled scheduling for deliveries making sure products reached their destination on time.
- Managed staff rota, ensuring smooth operation of shop.
- Executed large-scale orders accurately whilst maintaining quality standards.
- Handled cash transactions and till reconciliation at end of day, assuring financial accuracy.
- Assisted customers in cake selection for events or celebrations.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Assistant manager
RUNNING HARE RESTAURANTS LIMITED
London, London
07.2019 - 06.2022
- Managed daily operations to ensure smooth running of the shop floor.
- Provided support to manager during audits, ensuring accurate reports.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Assisted in recruitment process to build an effective workforce.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Handled stock control duties diligently preventing overstocking or shortages.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Created a positive work environment, resulting in higher employee morale.
Dinning room server
MAYA HYDE PARK LIMITED
London, London
04.2019 - 06.2019
- Provided prompt, efficient service to guests, resulting in repeat business.
- Treated all guests courteously and respectfully, resulting in positive feedback from patrons.
- Promoted daily specials and upsold menu items for increased revenue.
- Stocked server stations with necessary supplies, ensuring uninterrupted service flow.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Dinning room server
RUNNINGA HARE RESTAURANTS LIMITED
London, London
12.2018 - 04.2019
Dinning room server
glh. HOTELS
LONDIN, LONDON
09.2016 - 11.2018
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Expedited problem-solving to deliver swift solutions during crisis situations.
- Maintained a safe and secure working environment, ensuring compliance with health and safety regulations.
- Developed strong relationships within the team, fostering a collaborative working environment.
- Delegated tasks effectively, maximising productivity across the team.
- Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
- Ensured timely completion of projects through diligent supervision and guidance.
Education
Ph.D. - Topography
University of Petrosani
Petroşani, Hunedoara /2021 - /2024
Skills
- Customer Service
- Employee management
- Operations management
- Quality control management
- Stock management
- Profit and Loss Analysis
Languages
English
Fluent
References
References available upon request.
Timeline
Marketing manager
SC LA NADINIERE SRL
07.2022 - Current
Assistant manager
RUNNING HARE RESTAURANTS LIMITED
07.2019 - 06.2022
Dinning room server
MAYA HYDE PARK LIMITED
04.2019 - 06.2019
Dinning room server
RUNNINGA HARE RESTAURANTS LIMITED
12.2018 - 04.2019
Dinning room server
glh. HOTELS
09.2016 - 11.2018
Ph.D. - Topography
University of Petrosani
/2021 - /2024