Summary
Overview
Work History
Education
Skills
Hiking, traveling, fitness training, reading, listening to music
Languages
Timeline
Generic
Maria Sorina Bibirica

Maria Sorina Bibirica

Timișoara,TM

Summary

Dynamic Assistant Manager with a proven track record at Evident Natural Smile SRL, enhancing customer satisfaction and fostering strong team dynamics. Expert in Customer Relationship Management (CRM) and conflict resolution, achieving significant improvements in customer service and operational efficiency. Skilled in Microsoft Office Suite, adept at driving project success and boosting repeat business through strategic initiatives.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Evident Natural Smile SRL
2022.10 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Master - Taxation And Tax Consultancy

Faculty of Economics And Bussiness Administration
Timișoara, Romania
09.2024

Bachelor - Finance And Banking

Faculty of Economics And Bussiness Administration
Timișoara, Romania
07.2022

High School Graduate - Phylology

National Vocational College "Nicolae Titulescu"
Slatina, Romania
06.2018

Skills

  • Customer Relationship Management (CRM)
  • Project management abilities
  • Team motivation
  • Microsoft Office Suite
  • Customer Relations
  • Critical Thinking
  • Conflict Resolution
  • Product Sales
  • Medical terminology knowledge

Hiking, traveling, fitness training, reading, listening to music

I enjoy hiking because it challenges me physically and mentally, helping me build resilience and achieve personal goals while appreciating nature. I love traveling as it broadens my perspective, exposes me to new cultures, and enhances my adaptability and problem-solving skills. Fitness training is a passion of mine because it promotes a healthy lifestyle, fosters discipline, and improves my overall well-being. I find joy in reading as it allows me to continually learn, stimulates my critical thinking, and broadens my knowledge on various subjects. Listening to music is a favorite pastime because it helps me relax, enhances my creativity, and provides a deeper appreciation for diverse cultural expressions.

Languages

Romanian, Spanish
Native language
English
Upper intermediate
B2

Timeline

Assistant Manager

Evident Natural Smile SRL
2022.10 - Current

Master - Taxation And Tax Consultancy

Faculty of Economics And Bussiness Administration

Bachelor - Finance And Banking

Faculty of Economics And Bussiness Administration

High School Graduate - Phylology

National Vocational College "Nicolae Titulescu"
Maria Sorina Bibirica