Marina - Andreea Luca
Balotesti , Ilfov,Soseaua Unirii, Nr 142, Bloc 1F, Scara A, Etaj 4 , Apartamant 55
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to Wizz AIR . Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking flight attendant position. Offering excellent communication and good judgment.
Enthusiastic Wizz Air eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of communicate with clients and help them . Motivated to learn, grow and excel in this field as a flight attendant.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Customer Support - Call Center
Banca Transilvania
Pipera , București
05.2022 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with customers to understand needs and provide excellent service.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Cashier
KFC Baneasa
Baneasa , București
11.2017 - 01.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier Manager
Meli Melo Fashion SRL
Baneasa, București
09.2019 - 04.2022
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Colegiul Tehnic Media
Strada Jiului, București 09.2015 - 05.2019
Business And Management
University of Bolton
London , England 11.2020 - 06.2022
Skills
Customer service support
undefinedAdditional Information
Hobbies
- Movies
- Visiting
- Listen to music
- Makeup
- Painting
- Running
Driving license
- Category B 16.11.2018
After my studies I have the certificate as a sports instructor.
Timeline
Customer Support - Call Center
Banca Transilvania
05.2022 - Current
Business And Management
University of Bolton
11.2020 - 06.2022
Cashier Manager
Meli Melo Fashion SRL
09.2019 - 04.2022
Cashier
KFC Baneasa
11.2017 - 01.2019
Colegiul Tehnic Media
09.2015 - 05.2019
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