Marina Lavinia Hutanu
Cabin Crew
Bucharest
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
I like working under pressure, makes me feel aware of everything.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Manager's Assistant
Alimada Lavmar SRL
Buzau, Romania (Remote)
12.2018 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Cabin Crew Member
Avion Express
Vilnius
04.2022 - 10.2024
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.
Casino Dealer Online
Playtech
Bucharest, Romania
02.2020 - 03.2020
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Supported seamless game transitions, swiftly changing decks or replacement cards as needed without disrupting playtime.
- Optimized guest satisfaction by adjusting table settings to accommodate individual preferences for seating arrangements or betting limits.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
Manager
Limada Transportes S.L
Madrid
01.2014 - 11.2018
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Villa De Valdemoro
Valdemoro,Madrid 04.2001 -
Skills
Staff management
Team motivation
Sales reporting
Project management abilities
Customer service
Meeting facilitation
Problem-solving
Multitasking and organization
Goal setting
Timeline
Cabin Crew Member
Avion Express
04.2022 - 10.2024
Casino Dealer Online
Playtech
02.2020 - 03.2020
Manager's Assistant
Alimada Lavmar SRL
12.2018 - Current
Manager
Limada Transportes S.L
01.2014 - 11.2018
High School Diploma -
Villa De Valdemoro
04.2001 -