Marinela- Iuliana Iscru

• Airbnb Host damage protection request.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.
• Skilled at working independently and collaboratively in a team environment. • Proof of the damage analysis, invoice/ estimare repair / replaced analysis , payment release.

• Administered oath to document signers to obtain affirmation of truth.
• Checked documents and identifying credentials for all parties.
• Updated journal with names and dates for permanent record.
• Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
• Checked documents for accuracy and correct signing before notarizing.
• Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
• Examined documents for accuracy, completion and compliance before notarizing.
• Proofread and edited documents for accuracy and grammar.
• Drafted common document templates to reduce time spent creating documents from scratch.

• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

•. Internet technical support

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.