Mario Bratosin

After two years as a Scrum Master, I strategically transitioned into this role to gain a hands-on understanding of the Software Development Life Cycle (SDLC) and the rigours of Quality Assurance in the automotive sector.

• Assisted with designing and updating automated test scripts using SWATT for effective software component coverage.
• Configured and supported test bench setups for hardware-in-the-loop environments, including signal measurements.
• Contributed to defining and validating Definition of Done criteria to support software reliability.
• Aided in signal analysis and documentation of defects early in the development cycle.

• Facilitated two cross-functional teams (of up to 16 members) in a SAFe environment, focusing on process efficiency, team health, and coordination.
• Agile Facilitation: Led all Scrum ceremonies and PI Planning sessions, ensuring cross-team alignment.
• Interim Product Owner Support (3 months): Stepped in to manage the team backlog and prioritise tasks, ensuring technical clarifications were addressed.
• Process optimisation: Designed and implemented an automated capacity planning template adopted by all project teams to standardise real-time resource tracking.
• Team Coordination: Acted as a bridge between developers and management, focusing on removing impediments, and maintaining a productive team environment.

• Led the operational and administrative lifecycle of a consulting startup. I was responsible for maintaining a stable business infrastructure, allowing the technical team to focus on Cloud development and delivery.
• People Operations & Talent: Managed end-to-end recruitment, conducted annual performance evaluations, and led salary negotiations to support team retention.
• Business Administration & Compliance: Oversaw financial operations (primary accounting, payments) and represented the company before banking institutions and state authorities.
• Operational Coordination: Facilitated communication and contractual alignment with multi-national collaborators (contractors, suppliers, and employees).
• Financial Support & Vendor Management: Provided data for cost analysis, and monthly budget forecasting in collaboration with the company owner. Managed relationships with external service providers (e.g. Occupational Health/SSM, private medical insurance), and handled procurement.

• Quickly promoted from Technician to Junior Team Leader, managing operational workflows and fostering a high-performance team culture within Romania’s leading e-commerce retailer.
• Leadership & Team Culture: Facilitated "Nipon Meetings": Initiated and led daily morning syncs focused on team alignment and morale. Used gamification and icebreakers to ensure seamless collaboration and a positive work environment.
• Onboarding & Mentorship: Responsible for training and integrating new hires, ensuring they mastered internal procedures and customer service excellence.
• Technical Operations & Logistics: Department Coordination: Managed daily priorities for the technical department, overseeing inbound/outbound merchandise and warehouse organization (Supply Chain support).
• Quality Assurance (QA): Performed initial assessments of returned products, managed warranty documentation, and provided technical clarifications to customers.
• Sales & Financial Management: Sales Consultancy: Acted as a trusted advisor, consistently hitting performance targets by aligning product features with customer needs.
• Cashier Operations: Handled daily financial transactions and showroom reporting, ensuring 100% accuracy in cash management.