Marius Ciltea
Timișoara,TM
Summary
Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
RCC CARGO
03.2017 - Current
- .Developed and maintained relationships with external vendors and suppliers.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed and implemented strategies to maximize customer satisfaction.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Signed contracts with very important clients across the world.
Fleet Manager
Mitliv Exim
06.2015 - 03.2017
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
- Streamlined route planning for optimal fuel usage and faster delivery times.
- Improved driver safety with rigorous training programs.
Fleet Manager
Andruc Comtrans
02.2012 - 07.2014
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Streamlined route planning for optimal fuel usage and faster delivery times.
- Coordinated with HR to develop driver reward program, boosting morale and reducing turnover.
Education
Management - Economics
University of Craiova
01.2010
PC programmer - Informatics
Tudor Arghezi High School
01.2005
Skills
- Transportation Management
- Customer Service
- Problem-Solving
- MS Office
- Operations Management
- Decision-Making
- Client Relationships
- Team Leadership
- Operational Efficiency
- Planning and Implementation
- Management
Accomplishments
- Earned the “AVSEC Management” certification in 2024 wich allows me to operate on Air Cargo.
- Increased company revenue 10 times in 6 years, by signing new contracts and increase the suppliers network.
- Expanded the company in 2 other countries, starting offices in Hungary and Canada.
Certification
TSR, 2020
Languages
Romanian
Native language
English
Proficient
C2
Spanish
Elementary
A2
Timeline
Operations Manager
RCC CARGO
03.2017 - Current
Fleet Manager
Mitliv Exim
06.2015 - 03.2017
Fleet Manager
Andruc Comtrans
02.2012 - 07.2014
Management - Economics
University of Craiova
PC programmer - Informatics
Tudor Arghezi High School
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