Matei Madalina
Targu Mures,Romania
Summary
Strategic thinker with a proactive approach and expertise in critical-thinking, crisis handling, and contract negotiation. Skilled in production reporting, effective delegating, and driving sustainability initiatives to enhance operational efficiency. Adept at fostering customer engagement through exceptional interpersonal communication and a strong customer service orientation. Committed to leveraging these competencies to deliver innovative solutions and support organisational growth.
Resourceful professional with motivational approach, eager to transition into managerial role. Demonstrates strong leadership and problem-solving skills, coupled with keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Manager departament fruits/vegetables
S.C. Carrefour S.A.
Târgu Mureş, Mures
08.2021 - Current
- Delegated tasks efficiently to maximise productivity.
- Supervised project timelines for timely completion.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Identified growth opportunities through comprehensive market research.
- Daily orders and stock control,inventory
Brand promoter
S.C. Euro GSM S.R.L
Târgu Mureş, Mures
06.2007 - 10.2025
- Established and maintained positive relationships with clients for increased brand loyalty.
- Documented and processed orders for customer purchases.
- Promoted brand identity by maintaining consistent visual merchandising through [Action].
- Delivered training sessions to new promoters on company products and promotion techniques, ensuring consistency in messaging across all platforms.
- Demonstrated product operation and features to promote purchases.
E-Commerce manager
S.C. Carrefour S.A
Târgu Mureş, Mures
03.2020 - 08.2021
- Line managed assistant managers by providing support, training and personal development.
- Trained staff on e-commerce procedures and best practices for efficient work operations.
- Coordinated logistics process, ensured timely delivery of products.
- Created email marketing campaigns to enhance customer engagement and solicit feedback.
- Optimised online sales by reviewing category growth opportunities and stock strategies.
- Trained and supported team to develop and manage online sales processes.
Shop assistant
Loukas Pelekanos Shop
Santorini, Greece
04.2012 - 12.2012
- Worked energetically to maintain efficient operations during peak trading hours.
- Conducted price checks at request of customers for clear communication on cost.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Upheld company policies whilst dealing with returns and exchanges.
- Built rapport with new and existing customers to boost client retention.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Greeted every customer warmly, promoting friendly atmosphere.
Education
Bachelor of Business Administration - Economics
University "Dimitrie Cantemir"
Târgu Mureş, Mures 10.2013 - 06.2016
Skills
- Strategic thinking
- Critical-thinking
- Crisis handling
- Contract negotiation and administration
- Production reporting
- Effective delegating
- Sustainability initiatives
- Customer engagement
- Interpersonal communication
- Customer service orientation
- Proactive approach
Certification
Driving licence
Timeline
Manager departament fruits/vegetables
S.C. Carrefour S.A.
08.2021 - Current
E-Commerce manager
S.C. Carrefour S.A
03.2020 - 08.2021
Bachelor of Business Administration - Economics
University "Dimitrie Cantemir"
10.2013 - 06.2016
Shop assistant
Loukas Pelekanos Shop
04.2012 - 12.2012
Brand promoter
S.C. Euro GSM S.R.L
06.2007 - 10.2025
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