Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Verizon Tech Customer Support
Computer Generated Solutions
02.2023 - Current
Excellent communication skills, both verbal and written.
Learned and adapted quickly to new technology and software applications.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Trainer Coordinator
Takeaway.com
01.2022 - 06.2022
Tracked employee progress, frequently checking in with struggling employee and identifying root causes of problems.
Reviewed employee records to identify improvement opportunities.
Tested employee to assess progress and adapted learning plans in alignment with performance.
Communicated employee progress.
Cashier
KFC
10.2021 - 01.2022
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases and join reward programs.
Answered questions about store policies and addressed customer concerns.
Customer Support Representative (English) at Computer Generated Solutions (CGS)Customer Support Representative (English) at Computer Generated Solutions (CGS)