Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation.
Overview
5
5
years of professional experience
Work History
Food Courier part-time
Glovo
10.2019 - Current
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Trained and mentored employees to maximise team performance.
Sales and Retention Specialist
Vodafone Group
05.2023 - 08.2023
Managed over 50 customer calls per day.
Retention rate 110%
Met and exceeded monthly targets consistently to maximise revenue, minimise cancellations and increase customer lifetime value.
Gathered and analysed information about customer complaints, identifying trends and highlighting key areas to improve retention.
Education
Kinetotherapy
Faculty of Physical Education And Sports
Craiova, DJ
2017 - 2020
Multimedia Systems Engineering
Faculty of Automation, Computers And Electronics
Craiova, DJ
2023 - Current
Skills
Problem solving
Initiative
Team work
Leadership
Personal projects
HACKATHON 2024 MICROMOUSE ROBOT COMPETITION
(03/2024 - 04/2024)
We had to make a line tracking robot with the help of AlphaBot 2 Arduino. The track was unknown, with 3 laps available to achieve the shortest time. At the end of the competition, we obtained 4th place.
Languages
Romanian
Native language
English
Upper intermediate
B2
Timeline
Sales and Retention Specialist
Vodafone Group
05.2023 - 08.2023
Food Courier part-time
Glovo
10.2019 - Current
Kinetotherapy
Faculty of Physical Education And Sports
2017 - 2020
Multimedia Systems Engineering
Faculty of Automation, Computers And Electronics
2023 - Current
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