Summary
Overview
Work History
Education
Skills
ADDITIONAL ACTIVITIES
Timeline
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Melania Apostol

Melania Apostol

Head Office Manager | Executive & Project Support

Summary

I’m a dynamic professional driven by a strong work ethic and a genuine love for learning. I enjoy working with people, coordinating projects, and finding creative solutions when things get challenging. I’m open to new opportunities where I can grow, make a meaningful impact and bring positive energy to every challenge.


Overview

8
8
years of professional experience
2
2
Languages

Work History

Head Office Manager

Tourism Hotels Restaurants Sectoral Committee
02.2018 - Current
  • Supported strategic HR projects within the tourism and hospitality sectors.
  • Maintained consistent and professional communication with the Ministry of Labor and Social Protection and the National Qualifications Authority (ANC) to keep the legislative framework for vocational training and qualifications up to date.
  • Actively participated in the validation process of occupational standards by collecting employer feedback, organizing consultations, preparing documentation, and monitoring final approvals.
  • Organized high-level meetings such as Executive Committees and General Assemblies, managing logistics and follow-up activities.
  • Collaborated in working meetings with public authorities and institutions in the tourism sector to align educational and occupational policies with labor market needs.
  • Managed official correspondence, payments, invoicing, basic bookkeeping, and record-keeping.
  • Coordinated multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
  • Maintained and updated the organization's website and social media channels.

Secretary General

The Federation of Romanian Tourism Employers
05.2022 - Current
  • Supported daily operational activities, ensuring efficiency and strong collaboration within the team.
  • Built and maintained strong relationships between the private sector and public authorities, effectively representing members' interests before the Government of Romania, ministries, and public institutions.
  • Coordinated Executive Committee & General Assembly logistics and operations
  • Contributed to legislative proposals, strategic documents, and social dialogue related to tourism development.
  • Successfully obtained the organization's representativeness at the collective bargaining sector level.
  • Developed and implemented strategic plans aligned with the Federation's mission and long-term objectives.
  • Managed communication with members, institutional partners and media; prepared reports, policy papers, and press releases.
  • Supervised staff and mentored students, ensuring their smooth integration into organizational activities.

Project Assistant - EU-funded project

The Federation of Romanian Tourism Employers
01.2023 - 08.2023
  • Assisted the Project Manager in day-to-day project coordination and administration activities.
  • Managed the timely and accurate upload of project documents to the MySMIS platform.
  • Provided technical support to project stakeholders to help meet project objectives.
  • Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
  • Managed project-related payments, ensuring compliance with financial and procedural requirements.
  • Supported project delivery on time by assisting in development of project timelines and milestones.

Recruitment Specialist - EU-funded project

Resources Development & Ideas
06.2021 - 01.2023
  • Conducted outbound calls to potential candidates from internal databases and lead lists.
  • Presented the structure, benefits, and certifications of training programs in a clear and engaging manner.
  • Advised and supported candidates throughout the enrollment process, offering tailored guidance based on individual needs.
  • Accurately registered candidate information in the internal system, ensuring data integrity.
  • Prepared and verified complete enrollment files, including necessary documents, forms, and applications.

Mapping Analyst

DCS PLUS BPO
11.2017 - 01.2018
  • Identified and resolved potential mapping and database errors to ensure data integrity.
  • Performed mapping and grouping processes for content updates received from suppliers.
  • Maintained the database, ensuring accuracy and consistency of information.
  • Stayed informed and updated on platform (IRIX) developments and improvements to optimize usage.
  • Removed duplicate entries and generated unique IDs for key components such as destinations, hotels, and locations.
  • Conducted monthly updates for integrated suppliers to keep the database current.

Education

Master Degree - Territorial Planning and Management of Urban and Rural Localities

University of Bucharest
01.2019

Bachelor's Degree - Territorial Planning

University of Bucharest
01.2017

High School - Mathematics and Computer Science

Carol I National College
01.2014

Skills

Microsoft Office Suite

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ADDITIONAL ACTIVITIES

  • Data Entry Operator during the 2016 parliamentary elections
  • Collaboration with BLT.ro as part of various sports events

Timeline

Project Assistant - EU-funded project

The Federation of Romanian Tourism Employers
01.2023 - 08.2023

Secretary General

The Federation of Romanian Tourism Employers
05.2022 - Current

Recruitment Specialist - EU-funded project

Resources Development & Ideas
06.2021 - 01.2023

Head Office Manager

Tourism Hotels Restaurants Sectoral Committee
02.2018 - Current

Mapping Analyst

DCS PLUS BPO
11.2017 - 01.2018

Bachelor's Degree - Territorial Planning

University of Bucharest

High School - Mathematics and Computer Science

Carol I National College

Master Degree - Territorial Planning and Management of Urban and Rural Localities

University of Bucharest

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Melania ApostolHead Office Manager | Executive & Project Support