Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Michał Woźniak

Michał Woźniak

Customer Specialist With Polish

Summary

To this point in my career, I've largely worked in modest companies with small teams. However, several of these firms have worked on projects for medium-sized businesses. I'd like to put my skills to good use and join a team that services clients remotely. I wish to contribute to the team's success and assist my boss in becoming more successful.

Overview

14
14
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Customer Specialists

Global Customer Care Services (associated with TCL Electronics)
Bucharest
05.2022 - Current

Work at a customer service desk; answer help lines or customer service telephone lines; respond to customer inquiries via email or live chat.

Compliance & Operations Officer (remote Job)

GT Arena Ltd.
Bucharest
12.2021 - 03.2022

Implementing a trade compliance program that enables for the identification of risk, as well as the prevention of
damages caused by countries' customs regulations.

Business Consultant

Money Matters Ltd.
Sofia/Wrocław
05.2018 - 12.2021

Assisting organizations in streamlining their operational practices to boost efficiency and productivity. Analyzing present business practices, determining business needs, and developing project plans that will result in improvement are typical tasks. During that time, I did contracted projects. Mainly for the law firm Oniszczuk & Partners located in Wroclaw.

Independent Advisor

Trygve LLC
Delaware
08.2016 - 07.2017

Providing technical and consultative assistance to customers during the licensing process a financial institution.

Co-owner /Administrator

Atomic Consulting Ltd.
Sofia
05.2014 - 07.2016

Supervising and evaluating financial operations, approving purchases and expenditures, negotiating between
employees and other executives, marketing and promoting the company, and arranging training programs.

Customer Care Specialist

FXSALT LTD
08.2009 - 09.2013

Maintaining a set of company policies and procedures compliant.
Providing customer service and help in a wide range of OTC market trading sectors, including system/technical
difficulties, login/account issues, accounting (deposits and withdrawals), and general trading inquiries.

Construction Coordinator

E Pihl & Son AS
Liverpool
09.2008 - 07.2009

Communication between the company office and the Polish construction workers, delegating tasks to appropriate
team members.

Packer

Stefan Bakos AB
Stockholm
09.2006 - 05.2008

Loading products into shipment containers, labeling items and packing items into the shipping containers.

Education

High School Diploma -

Secondary Education in Tourism And Hospitality
Cracow
09.1996 - 06.2001

GED -

Jagiellonian University
Cracow
10.2001 - 08.2003

Skills

    Active listening

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Interests

Smarter Devices

Blockchain

Timeline

Customer Specialists

Global Customer Care Services (associated with TCL Electronics)
05.2022 - Current

Compliance & Operations Officer (remote Job)

GT Arena Ltd.
12.2021 - 03.2022

Business Consultant

Money Matters Ltd.
05.2018 - 12.2021

Independent Advisor

Trygve LLC
08.2016 - 07.2017

Co-owner /Administrator

Atomic Consulting Ltd.
05.2014 - 07.2016

Customer Care Specialist

FXSALT LTD
08.2009 - 09.2013

Construction Coordinator

E Pihl & Son AS
09.2008 - 07.2009

Packer

Stefan Bakos AB
09.2006 - 05.2008

GED -

Jagiellonian University
10.2001 - 08.2003

High School Diploma -

Secondary Education in Tourism And Hospitality
09.1996 - 06.2001
Michał WoźniakCustomer Specialist With Polish