Building customer relationships
Active listening
Attention to detail
Good organization
Professional curiosity
Communication skills
Self-mastery skills
Ability to work in a team
Empathetic
-Telephone communication with clients in Italian.
-Establishes requirements by collaborating with customers.
-Answer the clients' questions by clarifying the information they want.
-Solve problems arising by clarifying situations, researching the problem, reporting the problem to
specialized departments to be solved.
-Helps clients to complete transactions or fill in forms, as the case may be.
- Permanently keeps the Call Center database up to date by entering new information.
-Deliver exceptional customer experiences in an environment
at high volume, politely assisting customers
and professional with questions.
- Performed routine order completion tasks without
-Supervision to improve store operations
and guest experience.
-Quickly scanned the goods, managed
-Purchases and returns processed in a crowded store.
Interested in development Permanent
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