Mihaela Radu
Bucharest
Summary
Experienced network professional with over 3 years in managing and troubleshooting complex network infrastructures. Skilled in problem-solving, network optimization, and process improvement.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Enterprise Service Desk Engineer
Vodafone Romania
Bucharest
2023.02 - Current
- Utilise diagnostic tools for effective problem-solving and bug detection.
- Perform 2nd line verifications on customer equipment
- Knowledge of equipment: Cisco, Juniper, Huawei
- Knowledge of architectures and network equipment - ISP level ( OSI model, switching, routing protocols, TCP/IP )
Intern
Vodafone Romania
Bucharest
2022.06 - 2022.09
Intern at Enterprise Service Desk
Education
Bachelor of Science - Electronics, Telecommunications and Information Technology
University Politehnica of Bucharest
Bucharest 2019.10 - 2023.07
Master’s Degree in Human Resources Management - Faculty of Administration and Business
University of Bucharest
Bucharest 2023.10 - 2025.07
Skills
- Troubleshooting
- Problem Solving
- Networking
- Multitasking
- Team spirit
- Planning
- Initiative
Certification
Fortinet Certified Fundamentals in Cybersecurity
Fortinet Certified Associate in Cybersecurity
Fortinet Fast Track - Constructing a Secure SD-WAN Architecture
Cisco Certified Network Associate ( CCNA )
Timeline
Master’s Degree in Human Resources Management - Faculty of Administration and Business
University of Bucharest
2023.10 - 2025.07
Enterprise Service Desk Engineer
Vodafone Romania
2023.02 - Current
Intern
Vodafone Romania
2022.06 - 2022.09
Bachelor of Science - Electronics, Telecommunications and Information Technology
University Politehnica of Bucharest
2019.10 - 2023.07