Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Mihaela Radu

Bucharest

Summary

Experienced network professional with over 3 years in managing and troubleshooting complex network infrastructures. Skilled in problem-solving, network optimization, and process improvement.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Enterprise Service Desk Engineer

Vodafone Romania
Bucharest
2023.02 - Current
  • Utilise diagnostic tools for effective problem-solving and bug detection.
  • Perform 2nd line verifications on customer equipment
  • Knowledge of equipment: Cisco, Juniper, Huawei
  • Knowledge of architectures and network equipment - ISP level ( OSI model, switching, routing protocols, TCP/IP )

Intern

Vodafone Romania
Bucharest
2022.06 - 2022.09

Intern at Enterprise Service Desk

Education

Bachelor of Science - Electronics, Telecommunications and Information Technology

University Politehnica of Bucharest
Bucharest
2019.10 - 2023.07

Master’s Degree in Human Resources Management - Faculty of Administration and Business

University of Bucharest
Bucharest
2023.10 - 2025.07

Skills

  • Troubleshooting
  • Problem Solving
  • Networking
  • Multitasking
  • Team spirit
  • Planning
  • Initiative

Certification

Fortinet Certified Fundamentals in Cybersecurity

Fortinet Certified Associate in Cybersecurity

Fortinet Fast Track - Constructing a Secure SD-WAN Architecture

Cisco Certified Network Associate ( CCNA )

Timeline

Master’s Degree in Human Resources Management - Faculty of Administration and Business

University of Bucharest
2023.10 - 2025.07

Enterprise Service Desk Engineer

Vodafone Romania
2023.02 - Current

Intern

Vodafone Romania
2022.06 - 2022.09

Bachelor of Science - Electronics, Telecommunications and Information Technology

University Politehnica of Bucharest
2019.10 - 2023.07
Mihaela Radu