Mihaela Topala
Product Owner
Bucharest
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 9 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects and improvements.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Product Owner and Scrum Master
Stefanini
2 2022 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
- Owned and prioritized product backlog.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Met project deadlines without sacrificing build quality or workplace safety.
- Facilitated workshops to collect project requirements and user feedback.
Business Analyst / Product Owner
Medicover Romania
11.2020 - 10.2021
- Managed and coordinated project team members, contractors, and third-party vendors to ensure timely completion of project deliverables
- Created and presented the release documentation for pre-production environment
- Contributed to the QA process by validating implementations
- Provided support to the business and support teams in order to understand the changes and validate functionalities
- Managed end to end product implementation cycle
- Worked closely and collaborative with Agile DEV teams
- Provided support to the teams in order to investigate critical issue on all environments
- Worked together with architects, technical leads and UX designers, in order to define user stories with acceptance criteria
- Created, analyzed, and validated the detailed functional specifications.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Verified quality of deliverables and conformance to specifications before submitting to stakeholders.
Software Test Analyst
Eminus Software
05.2019 - 10.2020
- Created and executed test cases, and scenarios in order to determine optimal system performance according to specifications
- Provided assistance in reproducing, investigating and debugging software issues in coordination with the Development team
- Ensured that any new software integration into company systems met the functional requirements, system compliance, and interface specifications.
- Increased customer satisfaction by identifying critical bugs before release, preventing costly post-launch fixes.
IT Business Analyst
Expressoft Technology
05.2015 - 05.2019
- Elaborated all the documentation and specifications for the new software solutions
- Analyzed the specified requirements of software implementation
- Tested the new implementations
- Reported issues and update their status
- Documented all implementations in the software manual of the applications
- Improved processes and systems by studying current practices and designing modifications
- Suggested improvements to future developments.
- Developed diagrams to describe and lay out logical operational steps.
Senior Financial Advisor
ING Bank
10.2008 - 11.2015
- Delivered all the reports required by the Management
- Attended meetings with the team of product development to improve the cross-selling activity
- Kept presentations and closed deals with business owners
- Promoted banking products and services (direct sales, cross selling, phone and internet contacts)
- Assisted clients in completing documents required to access financial and banking products
- Maintained relationships with clients during the loan in order to give full professional assistance
- Contacted potential clients and planning meetings in order to sell products
- Obtained references from existing clients or potential ones.
Collection Supervisor
DTH Television Group
02.2007 - 03.2008
- Wrote procedures for the call center and collection department
- Involved in the recruitment & interviewed of new staff
- Supervised the day-to-day activities of a team
- Participated at the decreasing the number of bad debt clients by taking decisions and writing procedures
- Participated at the Quality Assurance Billing meetings in order to validate the errors that appeared in the billing process and take decisions
- Participated at implementation of a new billing system by writing requirement.
Education
Management of Commercial Business
Romanian-American University
Bucharest, Romania06.2008
University of Economic Studies
Faculty Of Finance, Insurance, Banks And Stoke Exc06.2007
Skills
Product development
Languages
Romanian
Proficient
C2
English
Advanced
C1
Certification
Certified Foundations of Project Management, Google
Timeline
Certified Foundations of Project Management, Google
04-2024
Certified Professional Scrum Master™ I (PSM I), Scrum.org
04-2024
Certified Professional Scrum Product Owner™ I (PSPO I), Scrum.org
04-2024
Business Analyst / Product Owner
Medicover Romania
11.2020 - 10.2021
Automation Software Testing Fundamentals, Testing Academy
05-2019
Software Test Analyst
Eminus Software
05.2019 - 10.2020
SQL Fundamentals, BIT Academy
03-2019
Software Testing Fundamentals, Testing Academy
01-2019
IT Business Analyst
Expressoft Technology
05.2015 - 05.2019
Senior Financial Advisor
ING Bank
10.2008 - 11.2015
Collection Supervisor
DTH Television Group
02.2007 - 03.2008
Product Owner and Scrum Master
Stefanini
2 2022 - Current
Management of Commercial Business
Romanian-American University
University of Economic Studies
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